Call Center Agent

EE; United Kingdom; On-site; GBP 23,000 - 25,000; Full time

Job summary

An established industry player is seeking a dynamic sales advisor to join their team in Glasgow. This role is perfect for those who enjoy engaging with customers and helping them discover products that enhance their digital lives. With a strong focus on flexibility, the company supports employees in balancing work and personal commitments. You'll receive comprehensive training, a competitive salary, and numerous perks, including healthcare and generous leave policies. If you're ready to kickstart your career in sales with a supportive team, this opportunity is ideal for you.

Benefits

Online GP access

Paid carer's leave

Equalized family leave

Huge discounts on EE & BT products

Career development support

Season Ticket Travel Loan

Volunteering days

Optional Private Healthcare

Optional Dental Insurance

Qualifications

• Confident communicator with the ability to build relationships.
• Experience in sales or customer service is a plus.

Responsibilities

• Engage with customers over the phone to enhance their digital lives.
• Discuss and recommend suitable products based on customer needs.

Skills

Communication Skills

Negotiation Skills

Relationship Building

Job description

Where: Glasgow - Alexander Bain House

Full Time: Permanent

Salary: GBP23.504 rising to GBP24.064 after 8 months, plus uncapped commission.

Why this job matters

If you're a confident talker who enjoys asking questions and getting to know people, then this could be the role for you. Maybe you have a wealth of life experience and building relationships, or maybe negotiating mealtime meltdowns with your family is a daily occurrence. If so, you have transferable skills to succeed in a sales advisor role with EE. We'll give you training on the rest so you're ready to talk confidently about all our products and services.

The role involves talking to customers over the phone about how we can enhance their digital lives and discuss the right products for them. Why not use your skills and join our Sales Team in EE Glasgow.

We understand that life never stands still, and like most roles within EE, this opportunity is designed with flexibility in mind. We're here to support you in being successful, meaning we'll do everything we can to make sure you don't miss that appointment or can look after your family in an emergency. Just a few ways we're doing this include giving you the opportunity to schedule your own breaks and banking time, and the option of occasional home working.

What's in it for you?

• A great starting salary of GBP23,504 rising to GBP24,064 after 8 months of being here, plus incentives and bonuses.
• Online GP - Giving you access to a GP via telephone or video 24/7 for both you and your immediate family, fully funded by us.
• Market leading paid carer's leave, up to 2 weeks off for carers to give that bit of extra support to our colleagues who are caring for family or friends who are disabled, ill or elderly.
• Family Leave - Equalised maternity, paternity, and adoption leave and it gives all parents 18 weeks full pay and 8 weeks half pay in the first year however they choose to grow their family.
• Huge discounts of EE & BT products including your Mobile and Broadband - saving you hundreds of pounds every year.
• Support in carving your own career path. We are passionate about developing our people and we'll support you in achieving the career you want.
• Season Ticket Travel Loan - giving you the funds to pay for your travel to and from work up front, making a difference where it counts.
• Volunteering days, so you can give back to your local community.
• Optional Private Healthcare and Dental, to protect you and your family.

On top of all that, we've got a great team culture, meaningful support and tailored training to help you build a lasting career. What are you waiting for?