Call Center Agent - Uncapped Commission

JR United Kingdom; Coatbridge; On-site; GBP 25,000 - 26,000; Full time

Job summary

An established industry player is seeking a passionate Call Center Agent to join their vibrant team in Coatbridge. This exciting role offers a competitive starting salary with opportunities for growth and uncapped commission. You'll be engaging with customers, enhancing their digital experiences, and recommending tailored solutions. With a supportive culture and flexible working options, this position is perfect for confident communicators eager to develop their careers. Join a team that values your contributions and offers extensive training and development opportunities.

Benefits

Online GP access 24/7

Market-leading paid carer’s leave

Family Leave: 18 weeks full pay

Discounts on EE & BT products

Career development support

Season Ticket Travel Loan

Volunteering days

Optional Private Healthcare

Dental insurance

Qualifications

• Confident communicator with strong relationship-building skills.
• Experience in sales or customer service is beneficial.

Responsibilities

• Engage with customers over the phone to enhance their digital lives.
• Recommend suitable products based on customer needs.

Skills

Communication Skills

Negotiation Skills

Customer Service

Job description

Call Center Agent - Uncapped Commission, Coatbridge

Client: EE

Location: Coatbridge, United Kingdom

Job Category: Other

EU work permit required: Yes

Job Details

• Job Views: 2
• Posted: 02.05.2025
• Expiry Date: 16.06.2025

Job Description

Location: Glasgow - Alexander Bain House

Type: Permanent, Full Time

Salary: £25,087 rising to £25,684 after 8 months, plus uncapped commission

Why this job matters

If you’re a confident talker who enjoys asking questions and building relationships, this role could be for you. Whether you have life experience or are skilled at negotiating, you have transferable skills to succeed as a sales advisor with EE. We will provide training to help you confidently discuss our products and services.

The role involves speaking with customers over the phone about enhancing their digital lives and recommending the right products. Join our EE Glasgow Sales Team and make a difference.

We offer flexibility to support your life commitments, including scheduling your own breaks, banking time, and occasional home working.

What’s in it for you?

• Starting salary of £25,087, rising to £25,684 after 8 months, plus incentives and bonuses
• Online GP access 24/7 for you and your immediate family, fully funded
• Market-leading paid carer’s leave, up to 2 weeks
• Family Leave: 18 weeks full pay and 8 weeks half pay in the first year
• Discounts on EE & BT products, saving you hundreds of pounds annually
• Support for career development and progression
• Season Ticket Travel Loan to assist with commuting costs
• Volunteering days to give back to your community
• Optional Private Healthcare and Dental insurance

Join a great team with a supportive culture and tailored training to build your career. What are you waiting for?