Caldwell - General Application

D&B Supply LLC; London Borough of Lambeth; Presencial; GBP 12.000 - 18.000; Jornada completa

Descripción de la vacante

D&B Supply LLC is seeking a front-line retail associate to greet customers, answer questions, and guide them through merchandise selection in a busy London store. You will advise on features and prices, upsell accessories, and assist with ordering specialized items.

The role includes handling inventory, basic merchandising, and light lifting as part of daily duties. The ideal candidate will have experience in retail sales, good teamwork, and the ability to work standing for long periods while

Formación

• Knowledge of retail floor sales techniques.
• Ability to follow instructions and procedures.
• Ability to resolve difficult customer service issues.
• Exposure to visual merchandising and product placement techniques is desirable.

Responsabilidades

• Greet customers entering the store.
• Answer questions and provide information on merchandise.
• Sell merchandise and advise on price and features.
• Provide product knowledge and recommend accessories.
• Assist customers in ordering specialized merchandise.
• Carry-out customer merchandise as needed.
• Maintain merchandise display and store appearance.
• Answer phones and handle routine inquiries.
• Support inventory and stock handling.

Conocimientos

Retail floor sales

Customer service

Teamwork

Merchandising

Educación

High School Diploma or GED

Descripción del empleo

Description

General Functions/Duties:

• Greet customers entering the store.
• Answer customers' questions and provide information on store merchandise.
• Sell merchandise and advise customers on merchandise price and features.
• Provide merchandise/product knowledge to customers and recommend alternative or accessory goods.
• Advise and assist customers in ordering specialized merchandise as needed.
• Offer and/or participate in customer carry-outs.
• Provide assistance in receiving and display merchandise in accordance with specific established policies, procedures and standards.
• Answer telephones and handle routine customer telephone inquiries.
• Perform general floor maintenance and housekeeping; monitor and maintain the condition and safekeeping of merchandise.
• Prepare and participate with inventory cycle activities.
• Move material using appropriate material handling tools and equipment including but not limited to: by-hand, hand truck, pallet-jack, dolly, and/or operation of forklifts or other vehicles.
• Other duties as assigned by management, related to customer service, merchandising and handling of products as well as assisting throughout the store as needed.

Requirements

Required Skills/Experience: Must have knowledge of retail floor sales techniques. Ability to understand and follow specific instructions and procedures. Ability to sort, check, count, and verify numbers. Ability to resolve difficult or stressful customer service issues. Demonstrated teamwork. Exposure to visual merchandising and product placement techniques is desired.

Required Education/Certification: High School Diploma or GED is preferred, not required.

Other Requirements: Must be able to work majority of shift standing and be able to lift between 25 to 75 pounds to move merchandise and physically participate in resets, remodels and reconstruction projects.

This description is intended to indicate the kinds of tasks and levels of work difficulty that will be required of positions that will be given this title and shall not be construed as declaring what the specific duties and responsibilities of any particular position shall be. It is not intended to limit or in any way modify the right of any supervisor to assign, direct, and control the work of employees under his or her supervision. The use of a particular expression or illustration describing duties shall not be held to exclude other duties not mentioned that are of similar kind or level of difficulty.