Cafe Team Member

ENGINEERINGUK; Folkestone; On-site; GBP 22,000 - 28,000; Part time

Job summary

Ein innovatives Unternehmen sucht engagierte Teammitglieder für ihre Cafés, die bereit sind, in einem dynamischen Umfeld zu arbeiten. In dieser Rolle sind Sie für die Zubereitung und den Service von Speisen verantwortlich, während Sie gleichzeitig höchste Hygienestandards einhalten. Mit flexiblen Arbeitszeiten und Möglichkeiten zur Weiterentwicklung ist dies eine großartige Gelegenheit für alle, die eine Leidenschaft für Kundenservice haben. Genießen Sie zahlreiche Vorteile, darunter Rabatte, eine Altersvorsorge und ein unterstützendes Arbeitsumfeld. Wenn Sie eine positive Einstellung und Teamgeist mitbringen, freuen wir uns auf Ihre Bewerbung!

Benefits

Colleague Clubcard nach 3 Monaten

Flexible Arbeitszeiten

Altersvorsorge

Lebensversicherung

Zugang zu kostenlosen Wellnessdiensten

Exklusive Rabatte

Uniform gestellt

28 Tage Urlaub

Qualifications

• Engagement für Gastfreundschaft und exzellenten Kundenservice.
• Kenntnisse der Gesundheits- und Sicherheitsstandards.

Responsibilities

• Küchengeräte und -utensilien sauber und ordentlich halten.
• Kunden schnell und effizient bedienen.

Skills

Kundenservice

Teamarbeit

Multitasking

Hygienestandards

Job description

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About the role

Tea is brewing. Café doors are opening. The day is about to start, and so are our café team members. They're the talented people making every day a little better for our customers. Now, you can join them.

As a Team Member in our café, you're part of everything - a bit of cooking, a bit of chatting with customers, and a lot of impact. As someone dedicated to great service, you'll make sure that every dish you prepare and serve lives up to the promise of our menu and meets all safety standards. Along with this, you'll help keep everything, from kitchen equipment to customer tables tidy and clean.

It's a lively role, full of everyday challenges, but that's just one of the reasons it's so exciting. A few other reasons include flexible working hours, opportunities for progression, and so much more.

It's our policy to offer new colleagues joining us a minimum of 16 guaranteed hours each week, but if you'd like to work fewer hours (to a minimum of 12), we have opportunities for this too and would still love to hear from you.

The table shows the periods of time in the week we'd like you to be available to work - the availability windows. We will schedule your contracted hours within these times, and you'll have 3 weeks' notice of exactly when your shifts will be. We are happy to support flexibility for our colleagues; therefore, if the times you're available to work match closely but not exactly to the times we are advertising, we'd still love to hear from you. Read more.

Please note that you need to be 18 or over to apply for this role.

Responsibilities

• Keeping kitchen equipment and utensils clean and tidy.
• Serving customers quickly, efficiently, and with care.
• Following food safety and hygiene regulations while keeping daily records.
• Practising first in, first out (FIFO) stock rotation to keep our food fresh.
• Accepting deliveries and handling the safe storage of food.
• Being aware of (and following) all operational policies and procedures.
• Preparing, cooking, and serving food according to our café's menu.
• Maintaining standards and ensuring all food products are available.
• Knowing our café's menu inside and out and serving food exactly as intended.
• Resolving customer complaints and passing on information to the Café Manager.
• Staying up-to-date with business communications and initiatives.
• Clearing and sanitising tables to keep the café clean.

Minimum requirements

• A commitment to hospitality and excellent customer service.
• Knowledge of health and safety standards.
• The ability to work efficiently and maintain a clean environment.

Personal qualities

• Comfortable working in a team.
• Great communicator with a proactive attitude.
• Ability to multitask and work well under pressure.
• Confident using initiative to improve ways of working.
• Good at planning and organisation.
• Adaptable to a fast-paced environment.

What’s in it for you?

Alongside a fantastic work-life balance, we offer excellent benefits, including:

• Colleague Clubcard after 3 months - 10%, increasing to 15% off most purchases at Tesco.
• Request flexible working from day one.
• Retirement savings plan.
• Life Assurance.
• Access to free wellbeing services.
• Exclusive discounts on everyday purchases, treats, eating out, and utility bills.
• Uniform provided and supportive policies for all of life's moments.
• Holiday starting at 28 days (including Bank Holidays).
• Access to colleague networks for support and community.

For more information about our colleague networks, click here.

About Us

With 329 cafés nationwide, our teams work to ensure the best customer experience. Tesco cafés are a great place to work, with a genuine family feel - truly a Place to Get On.

We value diversity, equity, and inclusion (DE&I). We want everyone to feel represented and able to be themselves at work. We also support flexible working arrangements and are committed to an accessible recruitment process. For accessibility support, click here.

Note: Roles may close early if high volumes of applications are received. We will only provide individual feedback to candidates who attend an interview.