Café Team Leader — Elevate Service & Front-of-House Ops

Benugo; Greater London; Hybrid; GBP 26,000 - 32,000; Full time

Benefits offered by this job

Free lunch on shift

Tea & coffee on shift

50% staff discount on food & drinks

Free tea & coffee on days off

Life Assurance

Perk Box employee discounts

Employee Assistance Programme

Job summary

Benugo is seeking a full-time Team Leader at the Victoria & Albert Museum Cafe in London to guide our amazing crew and ensure guests have a memorable dining experience.

You’ll lead, motivate and mentor front-line staff, oversee daily operations, and maintain a positive atmosphere while upholding food safety standards.

Join a culture with inclusive progression, attractive benefits, and opportunities to develop your career within a fast-growing, prestigious client list.

Responsibilities

• Lead, motivate, and mentor a team of front-line staff to provide top-notch service.
• Oversee day-to-day operations, ensuring everything runs smoothly.
• Maintain a positive, energetic atmosphere for both staff and guests.
• Handle customer concerns with professionalism and care.
• Ensure food quality and safety standards are met consistently.
• Work closely with the management team to achieve goals and exceed expectations.

Job description

Benugo is seeking a full-time Team Leader at the Victoria & Albert Museum Cafe in London to guide our amazing crew and ensure guests have a memorable dining experience.

You’ll lead, motivate and mentor front-line staff, oversee daily operations, and maintain a positive atmosphere while upholding food safety standards.

Join a culture with inclusive progression, attractive benefits, and opportunities to develop your career within a fast-growing, prestigious client list.