Cafe Supervisor - Lead Frontline Team & Service

One Retail Group; Newport; On-site; GBP 14,000 - 22,000; Part time

Job summary

Compass Group UK&I in Newport is recruiting a Cafe Supervisor on a part‑time basis to help ensure smooth cafe operations. The role is contracted to 30 hours per week, with shifts described as variable.

You’ll support a busy frontline team, uphold quality service, and contribute to a positive working environment in a major brand setting. The position offers progression opportunities within a company that values its people and rewards dedicated staff.

Qualifications

• Previous experience supervising frontline teams within a similar environment.
• Good communication skills with a focus on great Customer Service.
• Team player and can-do attitude.
• Ability to work under pressure whilst maintaining a positive attitude.

Responsibilities

• Check deliveries promptly and store them correctly.
• Supervise a frontline team and foster a welcoming, supportive environment.
• Act as a responsible key holder.
• Assist with weekly bookwork and other duties as required.
• Produce weekly rotas following the manager's guidelines.
• Place orders to maintain stock levels.
• Delegate tasks and keep the team proactive.
• Comply with Food Handling & Hygiene standards.
• Comply with Health & Safety regulations.

Skills

Supervising teams

Customer service

Communication

Team player

Work under pressure

Job description

Compass Group UK&I in Newport is recruiting a Cafe Supervisor on a part‑time basis to help ensure smooth cafe operations. The role is contracted to 30 hours per week, with shifts described as variable.

You’ll support a busy frontline team, uphold quality service, and contribute to a positive working environment in a major brand setting. The position offers progression opportunities within a company that values its people and rewards dedicated staff.