Cafe Supervisor - Costa

Compass Group; Nottingham; On-site; GBP 24,000 - 30,000; Full time

Job summary

Une entreprise leader dans la restauration recherche un Cafe Supervisor pour superviser les opérations d'un café à marque reconnue. Ce poste à temps plein exige une expérience pertinente et des compétences en communication fortes, tout en offrant la possibilité d'évolution de carrière dans un environnement dynamique. Vous aurez la responsabilité de veiller à la qualité du service et de maintenir une bonne ambiance de travail.

Benefits

Opportunités de formation et développement

Salaire compétitif

Ambiance de travail positive

Qualifications

• Expérience antérieure dans la supervision d'équipes de première ligne.
• Bonnes compétences en communication.
• Capacité à travailler sous pression tout en gardant une attitude positive.

Responsibilities

• Superviser une petite équipe dans un environnement positif.
• S'assurer que toutes les livraisons sont vérifiées et stockées correctement.
• Gérer la caisse et le service clientèle.

Skills

Communication

Service client

Leadership

Travail d'équipe

Gestion du stress

Job description

We're currently recruiting a dedicated Cafe Supervisor to help ensure the smooth running of the operations in a major High Street brand on a full time basis, contracted to 35 hours per week.

As a Cafe Supervisor, you will use your skills to maintain a high standard of quality work. In return, you will have the chance to progress your career with a company that invests in its people, celebrates individuality, and rewards and recognises employees who go beyond the plate.

Here's an idea of what your shift patterns will be: Variable shifts

Could you bring your spark to Costa? Here's what you need to know before applying:

Your key responsibilities will include:

• Ensuring all deliveries are checked and stored promptly and correctly
• Supervising a small team, creating a positive environment where everyone feels welcomed and supported
• Being a responsible key holder
• Using the till, taking order and receiving payments
• Assisting with weekly bookwork and any other duties that are necessary
• Producing weekly rotas following the manager's guidelines
• Placing orders for stock to maintain the correct stock levels
• Delegating where necessary and ensuring the team are proactive at all times
• Complying with Food Handling & Hygiene standards
• Complying with Health & Safety regulations

Our ideal Cafe Supervisor will:

• Previous experience supervising frontline teams within a similar environment
• Good communication skills in order to be able to liaise with a wide range of team members and customers within your work environment
• Able to comply with legislation and follow all rules and regulation laid down in the staff handbook and unit policy statements, with regard to uniform, personal hygiene, health and safety
• Customer service focused
• Team player and can-do attitude
• Takes pride in personal appearance and hygiene
• Self-motivated and able to use own initiative
• Ability to work under pressure whilst maintaining a positive attitude

As part of Compass you'll help to feed people, fuel progress and forge connections in around 6,000 venues. Join us to grow your career with the industry leader, and get competitive pay, great perks and unrivalled opportunities for learning and development, at one of the UK's biggest businesses.

Job Reference: com/3005/K85401/52741917/WJ #One Retail

Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!