Café Supervisor

Compass Group PLC; Wrenthorpe; On-site; GBP 21,000 - 26,000; Full time

Job summary

Restaurant Associates operates a small catering unit at HSBC Wakefield and is seeking a Café Supervisor to run it independently with around 50 on-site customers. You will prepare breakfasts and sandwiches, deliver warm, engaging service, and take ownership of daily operations.

You will work daytime shifts, Monday to Friday, 35 hours per week, ensuring stock control, till reconciliation, and strict adherence to food safety and compliance standards.

Qualifications

• Be trustworthy, reliable, punctual and comfortable working alone.
• Have previous catering or foodservice experience.
• Be confident preparing simple hot food and made-to-order sandwiches.
• Have excellent customer service, communication and organisational skills.
• Be comfortable managing ordering, stock, tills and basic financial records.
• Hold a Level 2 Food Safety qualification, or be willing to complete the required training.
• Hold a full UK driving licence and be able to travel as reasonably required.

Responsibilities

• Preparing and serving breakfasts, sandwiches and other simple food items to order.
• Providing friendly, professional and engaging customer service.
• Opening, operating and closing the unit independently.
• Placing orders, checking deliveries and managing stock and waste.
• Completing till reconciliations, invoices and other finance administration accurately.
• Maintaining a clean, organised and secure working environment.
• Completing all food safety, allergen, HSE, COSHH and compliance checks.
• Following lone-working, security and emergency procedures.
• Escalating any operational or safety concerns to the Regional Manager.

Skills

Customer service

Stock management

Cash handling

Communication

Independence

Education

Level 2 Food Safety

Job description

We're recruiting a reliable and engaging Café Supervisor to independently run a small Restaurant Associates catering operation at HSBC Wakefield, serving approximately 50 customers on site. This is a quiet, hands-on role where you will take ownership of the daily service, preparing made-to-order breakfasts and sandwiches while creating a warm and welcoming customer experience. You will work independently, with ad-hoc support from the Regional Manager.

Shift pattern: Monday to Friday, daytime hours. Contract: Full time, 35 hours per week.

Responsibilities

• Preparing and serving breakfasts, sandwiches and other simple food items to order
• Providing friendly, professional and engaging customer service
• Opening, operating and closing the unit independently
• Placing orders, checking deliveries and managing stock and waste
• Completing till reconciliations, invoices and other finance administration accurately
• Maintaining a clean, organised and secure working environment
• Completing all food safety, allergen, HSE, COSHH and compliance checks
• Following lone-working, security and emergency procedures
• Escalating any operational or safety concerns to the Regional Manager

Requirements

• Be trustworthy, reliable, punctual and comfortable working alone
• Have previous catering or foodservice experience
• Be confident preparing simple hot food and made-to-order sandwiches
• Have excellent customer service, communication and organisational skills
• Be comfortable managing ordering, stock, tills and basic financial records
• Take pride in maintaining high standards of food safety, compliance and cleanliness
• Hold a Level 2 Food Safety qualification, or be willing to complete the required training
• Hold a full UK driving licence and be able to travel as reasonably required

In return, you'll join a company that invests in its people, celebrates individuality and offers opportunities to develop your catering career.

Restaurant Associates provides brilliant hospitality through our food, drink and services. We work with our partners and collaborate with our clients to achieve great things together. Every day, our teams of passionate hospitality professionals strive for excellence in delivering employee dining and hospitality to some of the UK's leading workplace as well as inspiring exceptional experiences in iconic cultural and heritage destinations.