Cafe Retail Sales Associate - HRC Piccadilly

Hard Rock International; Greater London; Hybrid; GBP 21.000 - 28.000; Vollzeit

Benefits dieser Stelle

Benefits package

Zusammenfassung

Hard Rock Cafe Piccadilly Circus London is hiring a Retail Sales Associate to guide guests through the shopping experience. You will use your product knowledge to inform guests, answer questions, and complete sales with the POS system.

Expect a fast-paced environment, a focus on creating memorable experiences for every guest, and opportunities to uphold Hard Rock’s standards of service and visual display while delivering exceptional hospitality.

Aufgaben

• Greeting guests
• Answering questions - accurately and politely
• Answering the phone
• Making proficient sales transactions - using a point-of-sale system
• Handling cash and other forms of payment
• Maintaining proper cash drawer balances
• Directing guests to areas/restrooms
• Demonstrating impeccable product knowledge
• Determining guests’ needs - by actively engaging them in 1-on-1 conversations and informing guests of product features & benefits
• Suggestive selling - using proven techniques
• Maintaining a clean and organized store
• Maintaining proper product stock levels – through retail pulls & inventories
• Displaying Retail product – through HRC’s visual display standards
• Performing opening, closing & side duties – cleaning glass, polishing brass, sweeping & vacuuming the floor, folding product, etc
• Assuring the complete satisfaction of each and every guest
• Creating memorable experiences
• Entering guests to create “Raving Fans”

Jobbeschreibung

## Cafe Retail Sales Associate - HRC PiccadillyApply: Hard Rock Cafe Piccadilly Circus London United Kingdom: Full time: Posted Today: R5209Our team members are the key to our company’s success, and their health and well-being, as well as that of their families, is very important to us. We offer a comprehensive benefits package that allows our team members stay healthy, plan for their future and maintain a healthy work-life balance. Benefits may vary with employment status. To see our fill list of Team Member Benefits please visit our career site: www.gotoworkhappy.com/benefits**Job Description:**## ## The Retail Sales Associate (RSA) is the ultimate guide through the guests’ shopping experience. Hard Rock merchandise is a unique part of our business, which requires a special person to create the experience. As an RSA, you will be assuming the role of tour guide, communicator, entertainer, memorabilia curator and musician (at heart).## ## ## Basic functions of the Retail Sales Associate include:## * ## Greeting guests* ## Answering questions - accurately and politely* ## Answering the phone* ## Making proficient sales transactions - using a point-of-sale system* ## Handling cash and other forms of payment* ## Maintaining proper cash drawer balances* ## Directing guests to areas/restrooms* ## Demonstrating impeccable product knowledge* ## Determining guests’ needs - by actively engaging them in 1-on-1 conversations and informing guests of product features & benefits* ## Suggestive selling - using proven techniques (i.e., related items, higher-quality items, transitional phrases)* ## Maintaining a clean and organized store* ## Maintaining proper product stock levels – through retail pulls & inventories* ## Displaying Retail product – through HRC’s visual display standards* ## Performing opening, closing & side duties – cleaning glass, polishing brass, sweeping & vacuuming the floor, folding product, etc* ## Assuring the complete satisfaction of each and every guest* ## Creating memorable experiences* ## Entertaining guests to create “Raving Fans”## ## ## Job Requirements include:## * ## Performing duties which require bending, reaching, lifting and standing fro long period of time.* ## Maintaining a well-groomed appearance (“having a plan”)* ## Following all uniform guidelines* ## Practicing all safety & sanitation standards* ## Recycling products, where possible* ## Remaining calm in a hectic, fast-paced atmosphere* ## Demonstrating a high level of organization, attention-to-detail and a sense-of-urgency* ## Displaying a positive and outwardly friendly attitude toward guests* ## Maintaining HRC’s 5 core Values and Mission Statement