Cafe Manager: Lead Team, Deliver Outstanding Service

One Retail Group; Gloucester; On-site; GBP 25,000 - 33,000; Full time

Benefits offered by this job

Contributory pension

Career progression

Digital GP access

Healthcare benefits

Travel discounts

Cinema discounts

Cash rewards

Wellness classes

Discounts for family

Job summary

ASDA Gloucester is seeking an experienced Café Manager to lead the ASDA café operation in a busy retail environment. You will manage a small team, drive customer satisfaction and ensure smooth daily operations, while maintaining food safety standards.

Compass Group UK&I offers competitive pay and a range of benefits. This hands-on leadership role requires strong organisational and communication skills and a passion for excellent service.

Qualifications

• Experience leading café/retail teams.
• Strong customer service mindset.
• Able to manage budgets, stock and labour.
• Food safety knowledge desirable.
• Hands-on leadership in a fast-paced environment.

Responsibilities

• Lead cafe team to deliver high service standards.
• Ensure smooth daily operations across the café.
• Control budgets, stock and labour to meet targets.
• Maintain food safety and hygiene compliance.
• Enhance customer experience and drive sales.
• Coach and motivate staff.

Skills

Customer service

Team leadership

Budgeting

Operations management

Communication

Food safety

Education

Level 2 Food Hygiene qualification

Job description

ASDA Gloucester is seeking an experienced Café Manager to lead the ASDA café operation in a busy retail environment. You will manage a small team, drive customer satisfaction and ensure smooth daily operations, while maintaining food safety standards.

Compass Group UK&I offers competitive pay and a range of benefits. This hands-on leadership role requires strong organisational and communication skills and a passion for excellent service.