Café Manager: Lead a Busy Retail Café & Team

Compass Group UK; Cardiff; On-site; GBP 26,000 - 32,000; Full time

Benefits offered by this job

Contributory pension

Career progression

Digital GP access

Travel discounts

Retail discounts

Cinema tickets

Cash rewards

Wellness classes

Friends & family discounts

Job summary

Compass Group UK&I is recruiting a Café Manager for the ASDA café in Cardiff. This hands-on role leads the catering and front-of-house team to deliver excellent customer service and smooth daily operations in a busy retail environment.

You will manage budgets, stock and labour while upholding high standards of food safety and compliance, and you will drive sales and customer satisfaction in a fast-paced setting.

Qualifications

• Passion for customer service and guest satisfaction.
• Experience leading teams in a café, retail or catering environment.
• Strong organisational and communication skills in a busy setting.
• Ability to manage financials, stock and performance targets.
• Level 2 Food Hygiene and catering qualifications are desirable.
• Hands-on, motivated leader thriving in a fast-paced environment.

Responsibilities

• Lead, supervise, and develop the catering and front-of-house team.
• Ensure smooth daily operations across the café.
• Manage budgets, stock, and labour to meet targets.
• Maintain high standards of food safety, hygiene and compliance.
• Build a positive customer experience and represent the brand.
• Identify opportunities to improve service and drive sales.
• Support, train and motivate your team to perform at their best.

Skills

Customer service

Team leadership

Organisational skills

Communication skills

Budget & labour management

Fast-paced environment

Education

Level 2 Food Hygiene

Catering qualifications (desirable)

Job description

Compass Group UK&I is recruiting a Café Manager for the ASDA café in Cardiff. This hands-on role leads the catering and front-of-house team to deliver excellent customer service and smooth daily operations in a busy retail environment.

You will manage budgets, stock and labour while upholding high standards of food safety and compliance, and you will drive sales and customer satisfaction in a fast-paced setting.