Cafe Manager: Lead Service & Growth in Fast‑Pac​ed Retail

Compass Group UK; Gloucester; On-site; GBP 26,000 - 32,000; Full time

Benefits offered by this job

Contributory pension scheme

Career Pathways and MyLearning

Digital GP & wider healthcare

Travel discounts

Retailer discounts

Cinema discounts

Cash rewards

Wellness & mindfulness

Discounts for friends & family

Job summary

Compass Group UK is recruiting a Café Manager for the ASDA Gloucester site. The role is hands-on, leading the café team to deliver excellent customer service and smooth day-to-day operations in a busy retail environment.

As Manager, you will take full responsibility for the café, driving performance, efficiency, and customer satisfaction while managing budgets, stock, and labour to meet targets.

Qualifications

• Experience managing teams in a café, retail, or catering environment.
• Strong organisational and communication skills.
• Able to manage financials, stock, and performance targets.
• Level 2 Food Hygiene and relevant catering qualifications (desirable).

Responsibilities

• Lead, supervise, and develop your catering and front-of-house team
• Ensure smooth daily operations across the café
• Manage budgets, stock, and labour to meet targets and KPIs
• Maintain high standards of food safety, hygiene, and compliance
• Build a positive customer experience and represent the brand
• Identify opportunities to improve service and drive sales
• Support, train, and motivate your team to perform at their best

Skills

Customer service

Team leadership

Café/retail catering

Budgeting/financials

Food safety

Education

Level 2 Food Hygiene

Tools

POS systems

Job description

Compass Group UK is recruiting a Café Manager for the ASDA Gloucester site. The role is hands-on, leading the café team to deliver excellent customer service and smooth day-to-day operations in a busy retail environment.

As Manager, you will take full responsibility for the café, driving performance, efficiency, and customer satisfaction while managing budgets, stock, and labour to meet targets.