Café Manager: Lead Service & Growth

Realise HR; Longtown; On-site; GBP 31,000 - 37,000; Full time

Benefits offered by this job

Competitive salary

Full-time permanent 40h/wk

Company pension

Staff discounts

Training and career development

Growth opportunities

Supportive management

Job summary

Netherby Hall Ltd. is seeking a Café Manager for Haithwaite Farm in Longtown. You will lead the day-to-day café operations, supervise the front-of-house team and ensure exceptional customer service while aligning with the company’s hospitality values.

You will manage rotas, labour costs and stock, drive sales and ensure compliance with food safety standards in a busy, growing business environment.

Qualifications

• Experience in café/restaurant/hospitality or retail management.
• Proven ability to lead teams and deliver high service standards.
• Strong organisational and communication skills.
• Commercial focus with sales and profitability mindset.

Responsibilities

• Lead daily café operations and service.
• Maintain high standards of cleanliness and presentation.
• Coordinate with Kitchen Manager for seamless service.
• Manage rotas, labour costs and stock control.
• Handle customer feedback and events/promotions.
• Ensure food safety and compliance.

Skills

Management experience

Customer service

Team leadership

Stock control

Cash handling

Labour budgeting

Food safety

Job description

Netherby Hall Ltd. is seeking a Café Manager for Haithwaite Farm in Longtown. You will lead the day-to-day café operations, supervise the front-of-house team and ensure exceptional customer service while aligning with the company’s hospitality values.

You will manage rotas, labour costs and stock, drive sales and ensure compliance with food safety standards in a busy, growing business environment.