Cafe Experience Specialist: Fast-Paced, Five-Star Service

Marks & Spencer Group; Weybridge; On-site; GBP 12,000 - 15,000; Full time

Job summary

Marks & Spencer Group in Weybridge is hiring for a Café Team Member to join the M&S Café, the heart of our store. You will deliver warm, five-star service while preparing and serving food and drinks during busy periods.

This hands-on role requires digital confidence to use our ordering tools, strong food safety standards, and the ability to stay calm under pressure. You’ll work with colleagues to keep queues moving and ensure customer satisfaction.

Qualifications

• Experience working in busy café environments.
• Ability to deliver warm, five-star service.
• Solid food-safety awareness.

Responsibilities

• Operate the M&S Café during busy periods and keep service smooth.
• Take and fulfil orders quickly using our ordering tools.
• Maintain impeccable food safety standards and cleanliness.
• Support colleagues and contribute to a high‑performance team.

Skills

Digital confidence

Customer service

Teamwork

Stamina under pressure

Tools

POS system

Job description

Marks & Spencer Group in Weybridge is hiring for a Café Team Member to join the M&S Café, the heart of our store. You will deliver warm, five-star service while preparing and serving food and drinks during busy periods.

This hands-on role requires digital confidence to use our ordering tools, strong food safety standards, and the ability to stay calm under pressure. You’ll work with colleagues to keep queues moving and ensure customer satisfaction.