Café & Catering Operations Lead

Applefields School; Whitby; On-site; GBP 25,000 - 30,000; Full time

Benefits offered by this job

Family friendly leave

Salary sacrifice

Career development

Health Assured support

Job summary

North Yorkshire Council is seeking a Catering Supervisor to lead operations across cafés, restaurants, or leisure venues. You will manage a hospitality team, uphold hygiene standards, and ensure smooth shift delivery.

Applicants should have supervisory experience, Level 2 Food Hygiene certification, and solid knowledge of health and safety rules for food and alcohol venues. The role offers a supportive team and opportunities to develop skills.

Qualifications

• Level 2 Food Hygiene Certificate is essential.
• Knowledge of health and safety and licensing laws for food and alcohol venues.
• Experience in a supervisory role.
• Excellent interpersonal and customer service skills.
• Ability to work independently and lead a team.

Responsibilities

• Maintain high health and safety standards, ensuring a safe environment for staff and customers by following up-to-date hygiene protocols.
• Handle cash securely and strictly follow company cash management procedures.
• Manage daily operations efficiently to meet and exceed customer expectations.
• Keep all areas clean and tidy from the start of the shift through to the end of the day. Perform regular cleaning, maintenance, and periodic deep cleans of public areas and equipment.
• Set up the café and equipment effectively, arranging furniture to meet customer and layout requirements.
• Comply with all regulatory legislation, including Health and Safety, food hygiene, and COSHH regulations for equipment and chemicals.
• Monitor fire hazards and general visitor well-being, acting as the designated Fire Marshall during emergency evacuations.
• Maximise sales opportunities by actively promoting all services, while communicating regularly with the Manager.

Skills

Supervisory experience

Customer service

Health & safety

Licensing laws

Communication skills

Multitasking

Self-motivation

Team leadership

Education

Level 2 Food Hygiene Certificate

Job description

North Yorkshire Council is seeking a Catering Supervisor to lead operations across cafés, restaurants, or leisure venues. You will manage a hospitality team, uphold hygiene standards, and ensure smooth shift delivery.

Applicants should have supervisory experience, Level 2 Food Hygiene certification, and solid knowledge of health and safety rules for food and alcohol venues. The role offers a supportive team and opportunities to develop skills.