Cafe & Bar Manager

Compass Group UK; West of England; On-site; GBP 28,000 - 34,000; Full time

Benefits offered by this job

Annual leave

Bank holidays

Free meals on duty

Travel discounts

Wellness classes

Digital GP

Cinema discounts

Pension scheme

Career development

Learning programmes

Job summary

Restaurant Associates is recruiting a Café & Bar Manager for Bristol Central Venues (BMAG & MSHED). You will lead the on-site cafe and bar operations, manage daily service, and motivate the on-site team to deliver exceptional guest experiences.

You will be supported by a Multi-Site Operations Manager to uphold outstanding service standards. We offer a competitive benefits package and opportunities for development.

Qualifications

• Experience supervising frontline teams in hospitality or a similar setting.
• Strong communication skills focused on delivering excellent customer service.
• Ability to work as part of a team with a positive, can-do attitude.
• Ability to remain composed under pressure while maintaining service quality.
• Excellent interpersonal skills with guests, staff and clients.

Responsibilities

• Ensure deliveries are checked and stored promptly and correctly.
• Supervise cafe staff and create a welcoming, supportive environment.
• Process orders at the till and handle payments.
• Assist with weekly finance tasks and support the General Manager as needed.
• Help with cafe rotas following GM guidance.
• Place stock orders to maintain inventory levels.
• Delegate tasks and keep the team proactive.
• Comply with food handling and hygiene standards.
• Adhere to health and safety regulations.

Skills

Supervision

Communication

Team player

Pressure handling

Customer service

Job description

Café & Bar Manager

Location: Bristol Central Venues (BMAG & MSHED)

Salary: £30,904 per annum

Contract Type: Full-Time, Permanent, 5 over 7 days

We’re currently on the lookout for an experienced supervisor or assistant manager, that has worked in hospitality or contract catering previously, to join us as our Café & Bar Manager at the iconic centrally located BMAG & MSHED, in the heart of Bristol. As the Café & Bar Manager, you will be leading the café and bar operation on site, overseeing the day-to-day operation and consistently delivering a high standard of service to all the guests that come through the door. You’ll be supported by an experienced Multi-Site Operations Manager to deliver outstanding customer service and motivate the onsite team to deliver a high level of service.

Why Join Us?

At Restaurant Associates, we believe in celebrating individuality and nurturing talent.

We offer a competitive benefits package, including:

• 20 days annual leave plus bank holidays
• Free meals on duty
• Exclusive travel discounts
• Access to wellness, mindfulness, and fitness classes
• Digital GP services for you and your family
• Up to 44% off cinema tickets
• Contributory pension scheme
• Career Pathways and MyLearning development programmes

Your Key Responsibilities:

• Ensure all deliveries are checked and stored promptly and correctly
• Supervising a team within the café, creating a positive environment where the team feel welcomed and supported
• Using the till, taking order and receiving payments
• Completing weekly finance tasks and collaboratively assist the General Manager with any duties and queries associated
• Assisting with café rotas following the General Manager's guidelines
• Placing orders for stock to maintain the correct stock levels
• Delegating where necessary and ensuring the team are always proactive
• Complying with Food Handling & Hygiene standards
• Complying with Health & Safety regulations

Who We’re Looking For:

• Previous experience supervising frontline teams within a similar environment
• Good communication skills with a focus on what great customer service looks like
• Team player and can-do attitude
• Ability to work under pressure whilst maintaining a positive attitude
• Outstanding communication skills with guests, staff and the client.

About Us:

Restaurant Associates is a leading premium hospitality provider with an ethos drawn from our history of fine and high-quality dining in London and New York.

Within our venues team, we provide catering and hospitality services to some of the most iconic visitor attractions and destinations in the UK including the Imperial War Museum London, Glyndebourne Opera House, Knebworth House, Design Museum, Whipsnade Zoo and many more. Within these amazing venues we operate a host of bespoke cafés and restaurants, as well as delivering private events ranging from small meetings to large-scale ground events of up to 1000 people. You can find a full list of our venues on our website.

We pride ourselves on being an inclusive, diverse, fun, and dynamic place to work with opportunities to collaborate with a wide range of teams plus a commitment to putting our people first. Restaurant Associates is an equal opportunity employer and welcomes applications from candidates of all backgrounds. As a business, we are committed to sustainability led practices and are proud to have achieved 3 stars with the Sustainable Restaurant Association’s Food Made Good Programme.

Job Reference: com/1610/78264001/52767200/SU #RA Venues

Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!