Cafe Bar Assistant

Bannatyne Group; Tees Valley; Presencial; GBP 14.000 - 19.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

B-Fed - complimentary lunch or早餐.

Flexible schedule.

28 days annual leave increases with 10

Descripción de la vacante

Bannatyne Group is seeking a Cafe Bar Assistant to join our vibrant cafe bar team, delivering friendly service to members and guests in a welcoming club environment.

You will greet and serve beverages and light snacks, maintain cleanliness, handle cash/Card transactions, assist in stock management, and help ensure health and safety standards are met. Flexible hours including weekends are required.

Formación

• Friendly, outgoing personality with a passion for providing excellent customer service.
• Strong interpersonal and communication skills.
• Ability to multi-task and remain calm under pressure.
• Interest in health, wellness and hospitality.
• Ability to build rapport and credibility with members.
• Attention to detail and commitment to high standards.
• Team player with a proactive attitude.
• Flexible hours, including weekends and holidays.
• Desirable: L2 certificate in food safety and hygiene.
• Previous hospitality or customer service experience is an advantage.

Responsabilidades

• Greet and serve members and guests with a friendly and positive attitude.
• Prepare and serve a variety of beverages and light snacks efficiently.
• Maintain cleanliness and hygiene standards in the cafe bar area.
• Handle cash and card transactions accurately and efficiently.
• Assist in inventory management and stock replenishment.
• Ensure all health and safety regulations are adhered to.
• Provide information about the club's services and facilities as needed.
• Work collaboratively with the team to create a welcoming atmosphere.

Conocimientos

Customer service

Interpersonal skills

Communication

Team player

Flexibility

Under pressure multitasking

Educación

L2 certificate in food safety and hygiene

Descripción del empleo

Do you have a passion for hospitality and a talent for creating delightful customer experiences? Are you energetic, friendly, and ready to be part of a dynamic team? Bannatyne is looking for a Cafe Bar Assistant to join us in delivering excellent service in our cafe bar area!

Our Perks:

• B-Fed - complimentary lunch or breakfast.
• Flexible schedule.
• 28 days annual leave increases with tenure.
• Free gym membership.
• Complimentary gym membership for another person (after 2 years service).
• Discounted Spa Treatments - 30%
• Discounted Spa Goods - 20% ELEMIS Products.
• Discounted Meals and Beverages - 50% cafe/bar.
• Career & Personal Development training.
• Mental Health, Well-Being and EAP Services.
• Length of Service Awards.
• Staff Awards and Bonuses.
• Discounted entertainment and shopping.

A typical day in the life of a Cafe Bar Assistant:

• Greet and serve members and guests with a friendly and positive attitude.
• Prepare and serve a variety of beverages and light snacks efficiently.
• Maintain cleanliness and hygiene standards in the cafe bar area.
• Handle cash and card transactions accurately and efficiently.
• Assist in inventory management and stock replenishment.
• Ensure all health and safety regulations are adhered to.
• Provide information about the club's services and facilities as needed.
• Work collaboratively with the team to create a welcoming atmosphere.

Qualifications

• A friendly, outgoing personality with a genuine passion for providing excellent customer service.
• Have strong interpersonal and communications skills and a customer focused attitude.
• Ability to work well under pressure and multi-task in a fast paced environment.
• A genuine passion for health, wellness and customer service.
• The ability to establish rapport, build trust and demonstrate credibility.
• Strong attention to detail and commitment to maintaining high standards.
• A team player with a proactive attitude.
• Ability to work flexible hours, including weekends and holidays.
• It would be desirable if you had a L2 certificate in food safety and hygiene.
• Previous experience in a hospitality or customer service role would be an advantage.

Why Bannatyne?

At Bannatyne, we are an equal opportunity employer, we celebrate diversity and are committed to creating an inclusive environment for all employees.

If you're enthusiastic about hospitality and ready to make a positive impact in our cafe bar, we'd love to hear from you!