Byredo Store Manager - Seven Dials

PUIG Deutschland GmbH; London; On-site; GBP 35,000 - 50,000; Full time

Job summary

A leading company in the luxury fashion and beauty industry is seeking a Store Manager for Byredo in London. The role involves driving sales, managing teams, and ensuring exceptional customer service in a luxury environment. Ideal candidates will have retail experience, preferably in cosmetics, and a passion for the luxury industry.

Benefits

Competitive compensation & benefits package

Learning and development opportunities

Creative and welcoming work culture

International growth opportunities

Qualifications

• Prior retail sales experience in a luxury environment preferred.
• Previous experience in cosmetic/fragrance industry desired.
• White glove service required.

Responsibilities

• Deliver exceptional customer service and drive sales volumes.
• Manage multiple locations and teams, ensuring luxury service standards.
• Recruit high-caliber staff and handle employee issues.

Skills

Retail sales experience

Team collaboration

Passionate about luxury

Job description

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Puig is a major player in the worldwide fashion and beauty industry. We have a wide portfolio of well-known luxury brands across fashion, fragrance, makeup, skincare, and wellness. Founded more than 100 years ago, Puig is a family-owned company with a long-term commitment to our brands and stakeholders.

Who We Are

Join a home of Love Brands, within a family company, that furthers wellness, confidence and self- expression while leaving a better world. Working at Puig is more than a job. Feel the joy of belonging to a community of inspiring and diverse creators, thinkers, doers, entrepreneurs, and innovators. Our people are united by a passionate spirit and the aim of building Love Brands while making a positive impact in our world. Bring your energy and enthusiasm to our teams and do what you of all kinds.

Puig is a major player in the worldwide fashion and beauty industry. We have a wide portfolio of well-known luxury brands across fashion, fragrance, makeup, skincare, and wellness. Our brand portfolio consists of, Carolina Herrera, Christian Louboutin, Dries Van Noten, Rabanne, Jean Paul Gaultier, Kama Ayurveda, Byredo, Penhaligons, L’Artisan Perfumery and many more.

The Opportunity

The Store Manager for Byredo Puig is responsible for delivering exceptional customer service, driving sales volumes, and building strong customer relationships. They manage multiple locations and teams, plan effective rotas, prioritize daily tasks, and ensure accurate inventory checks. The role involves communicating corporate strategy, setting objectives, coaching team members, appraising performance, recruiting high-caliber staff, and handling employee issues. The Business Manager ensures luxury service standards, leads by example in product knowledge and selling techniques, handles customer complaints, implements event calendars, and maintains merchandising and POS standards. They aim to achieve sales targets, analyze sales data, monitor competitor activity, promote in-store events, build relationships with store management, and manage counter administration and reporting.

We'd love to meet you if you have

• Prior retail sales experience in a luxury environment preferred
• Previous experience in cosmetic/fragrance industry desired
• White glove service required
• Highly collaborative; working with and through others in a team-oriented environment
• Passionate about luxury industry and cosmetics

A few things you'll love about us

• An entrepreneurial, creative and welcoming work culture
• A range of learning and development opportunities
• An international company with plenty of opportunities to grow
• A competitive compensation & benefits package

Puig is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, ethnicity, age, disability, marital status, veteran status, or any other characteristic protected by law.

At Puig, we are continually looking for enthusiastic and committed individuals from a broad range of backgrounds and experiences to join our team. We believe that creating an inclusive environment in which you feel welcomed, valued, engaged, and empowered strengthens our business and fosters a culture where we are inspired to work hard, challenge ourselves, and be innovative in our thinking. Additionally, we believe that the diversity of our employees makes us a stronger company and better able to serve our customers around the world.

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