Butler

ACS-Group-Gmbh-1; Greater London; On-site; GBP 70,000 - 110,000; Full time

Job summary

ACS Group seeks an experienced Butler to support private residences in London, with operations across Dubai and Cyprus. The role blends traditional service with proactive property management, requiring flexibility to travel internationally with the family.

Ideal candidates have senior private household experience, strong staff coordination skills, and a proactive approach to maintaining impeccable living environments.

Qualifications

• Proven experience as a Butler in private residences or similar environments.
• Experience handling high service standards across large staff teams.
• Strong organizational and coordination abilities with discretion.

Responsibilities

• Deliver discreet, personalized service to Principals and guests.
• Coordinate household staff, schedules, and inventories across residences.
• Oversee property readiness, maintenance, and supplier coordination.
• Travel with the family and manage related arrangements.

Skills

Butler experience

Senior private household

Staff coordination

Travel internationally

Job description

ACS Group is seeking an experienced, service-oriented Butler to support a private residences in London, Dubai, and Cyprus.

This is a senior private position for a professional who understands the standards of exceptional personal service, anticipates the needs of the Principals, and ensures that every residence is maintained to the highest standards of comfort, presentation, and operational readiness.

The successful candidate will combine traditional butler service with strong organizational and staff coordination skills, a proactive approach to property management, and the flexibility to travel internationally with the family.

Key Responsibilities

Personal Service & Lifestyle Management

• Deliver discreet, personalized service to family members and their guests, anticipating their needs and preferences.
• Coordinate luggage, packing, unpacking, and inventories of personal belongings.
• Arrange arrivals, transfers, and travel-related requirements, ensuring a seamless experience.
• Coordinate with the private chef on menus, dietary preferences, and the sourcing of premium organic and farm-fresh products.
• Research and recommend wellness services, lifestyle solutions, technology, and premium experiences tailored to the family's preferences.

Household Staff Coordination

• Coordinate the daily activities of housekeepers, gardeners, technicians, and other household personnel in collaboration with the House Manager.
• Allocate tasks, monitor performance, and ensure that household standards and deadlines are consistently met.
• Assist with staff scheduling and maintain effective communication across the household team.
• Inspect the residences to ensure impeccable presentation, cleanliness, and readiness for the Principals' arrival.

Property Oversight

• Monitor the condition and operational readiness of household systems, including heating, air conditioning, ventilation, electricity, and water supply.
• Maintain inventories of household supplies, linens, towels, and other essential items.
• Identify maintenance issues, coordinate contractors and service providers, and report any concerns promptly to the House Manager.
• Assist with opening and closing residences, including preparing properties before arrivals and securing them after departures.

International Travel & Residence Management

• Accompany the family on all trips and provide consistent service wherever they are based.
• Coordinate travel logistics, luggage, meals, personal requirements, and wellness arrangements.
• Work closely with the Travel Department, the Principals' assistants, and local household teams.
• Undertake advance visits when required to prepare residences and remain after the family's departure to oversee property closure and security procedures.

Candidate Profile

• Proven experience as a Butler, Senior Butler, or in a comparable senior private household service position.
• Experience working in large private residences, ideally 800 m² or more, with high service standards and multiple household staff.
• Excellent knowledge of professional butler service and private household operations.
• Strong organizational, coordination, and staff supervision skills.
• Familiarity with modern home technology, smart-home systems, and residential engineering is desirable.
• An interest in wellness, premium lifestyle services, and continuous service improvement.
• Exceptional attention to detail, emotional intelligence, tact, and discretion.
• Flexibility to travel internationally and work a 2-weeks-on / 2-weeks-off rotation.

Working Arrangements

• Rotational schedule: two weeks on duty followed by two weeks off.
• Live-in accommodation and meals provided during working rotations.
• International travel is an essential requirement.
• Occasional advance travel and extended stays may be required to prepare or close residences.

The Ideal Candidate

We are looking for a professional who combines the refinement of traditional butler service with a modern, hands-on approach to household operations. The ideal candidate is observant, resourceful, and composed under pressure, with the ability to anticipate requirements, coordinate people effectively, and maintain exceptional standards across multiple international residences.