Senior Private Butler & Global Residence Manager

ACS Group; Greater London; Vor Ort; GBP 45.000 - 65.000; Vollzeit

Zusammenfassung

ACS Group in London seeks an experienced senior Butler to support private residences in London, Dubai, and Cyprus. This role demands exceptional personal service, anticipates Principals' needs, and maintains residences to the highest standards of comfort, presentation, and readiness.

The ideal candidate combines traditional service with strong organizational and staff coordination skills, and the ability to travel internationally with the family on a structured 2 weeks on/2 weeks off rotation.

Qualifikationen

• Proven experience as a Butler, Senior Butler, or in a comparable senior private household service position.
• Experience working in large private residences, ideally 800 m² or more, with high service standards and multiple household staff.
• Excellent knowledge of professional butler service and private household operations.
• Strong organizational, coordination, and staff supervision skills.
• Familiarity with modern home technology, smart-home systems, and residential engineering is desirable.
• An interest in wellness, premium lifestyle services, and continuous service improvement.
• Exceptional attention to detail, emotional intelligence, tact, and discretion.
• Flexibility to travel internationally and work a 2-weeks-on / 2-weeks-off rotation.

Aufgaben

• Deliver discreet, personalized service to family members and their guests, anticipating their needs and preferences.
• Coordinate luggage, packing, unpacking, and inventories of personal belongings.
• Arrange arrivals, transfers, and travel-related requirements, ensuring a seamless experience.
• Coordinate with the private chef on menus, dietary preferences, and the sourcing of premium organic and farm-fresh products.
• Research and recommend wellness services, lifestyle solutions, technology, and premium experiences tailored to the family’s preferences.
• Coordinate the daily activities of housekeepers, gardeners, technicians, and other household personnel in collaboration with the House Manager.
• Allocate tasks, monitor performance, and ensure that household standards and deadlines are consistently met.
• Assist with staff scheduling and maintain effective communication across the household team.
• Inspect the residences to ensure impeccable presentation, cleanliness, and readiness for the Principals’ arrival.
• Monitor the condition and operational readiness of household systems, including heating, air conditioning, ventilation, electricity, and water supply.
• Maintain inventories of household supplies, linens, towels, and other essential items.
• Identify maintenance issues, coordinate contractors and service providers, and report any concerns promptly to the House Manager.
• Assist with opening and closing residences, including preparing properties before arrivals and securing them after departures.
• Accompany the family on all trips and provide consistent service wherever they are based.
• Coordinate travel logistics, luggage, meals, personal requirements, and wellness arrangements.
• Work closely with the Travel Department, the Principals’ assistants, and local household teams.
• Undertake advance visits when required to prepare residences and remain after the family’s departure to oversee property closure and security procedures.

Kenntnisse

Butler senior level

Private household operations

Staff supervision

Organizational skills

Smart-home knowledge

Wellness & premium lifestyle

Attention to detail

International travel

Tools

House management software

Jobbeschreibung

ACS Group in London seeks an experienced senior Butler to support private residences in London, Dubai, and Cyprus. This role demands exceptional personal service, anticipates Principals' needs, and maintains residences to the highest standards of comfort, presentation, and readiness.

The ideal candidate combines traditional service with strong organizational and staff coordination skills, and the ability to travel internationally with the family on a structured 2 weeks on/2 weeks off rotation.