Business Value Architecture Manager

Scottish Water; Scotland; Hybrid; GBP 69,000 - 87,000; Full time

Benefits offered by this job

38 days holiday

Extra leave purchase

Volunteer time off

Pension

Life assurance

Company bonus

SW Splash rewards

Job summary

Scottish Water seeks a Business Value Architecture Manager to lead the E2E Diagnostic capability within Transformation. The role is home-based with limited travel, delivering sustained, measurable value for Scotland’s essential services.

You will lead a high-performing team, embed a consistent diagnostics approach, and translate hypotheses into quantified financial opportunities that inform leadership decisions and value delivery.

Qualifications

• Significant experience leading teams in transformation, operational excellence, business architecture, or related disciplines.
• Strong track record of leading end-to-end diagnostics in complex organisations with commercial rigour.

Responsibilities

• Lead and develop a high-performing Business Value Architecture team with a consistent approach to diagnostics and benefits realisation.
• Direct end-to-end diagnostics across value chains to identify root causes of performance issues and value leakage.
• Turn hypotheses into quantified business problems and financial opportunities with evidence-based insights.
• Identify, shape and track benefits from improvement initiatives and challenge senior leaders.
• Build strong partnerships across Customer, Water, Waste, CI, Finance, Digital & Innovation, Strategy and Transformation.

Skills

Team leadership

End-to-end diagnostics

Commercial acumen

Turn hypotheses into value

Analytical & stakeholder engagement

Collaborative leadership

Job description

Business Value Architecture Manager

Lead Enterprise Diagnostics. Turn Hypotheses into Quantified Value.

Help Shape Scotland's Water Future.

Are you an experienced consultant or change leader who's ready to put down the suitcase? Tired of parachuting into organisations for a few months, only to move on before you see the value land? This is a rare chance to bring that same calibre of end-to-end diagnostic and commercial thinking to one organisation, on work that genuinely matters - and stay long enough to see it through.

We're looking for a Business Value Architecture Manager to lead our E2E Diagnostic capability within Transformation, home-based with no extensive travel, no client-hopping, and no living out of a bag - just deep, sustained impact on one of Scotland's most essential services.

What You'll Do

You’ll lead and develop a high-performing Business Value Architecture team, establishing and embedding a consistent approach to business diagnostics, value management and benefits realisation. You’ll lead end-to-end diagnostics across value chains, services and functions - assessing cost, productivity, demand, service performance, quality and operational effectiveness to identify root causes of poor performance and value leakage.

This is where your commercial acumen comes in: you’ll take hypotheses and turn them into quantified business problems and financial opportunities, producing diagnostic assessments, value chain insights and opportunity pipelines that give leaders a clear, evidence-based line of sight to measurable value.

You’ll support leaders to identify, shape and track benefits from improvement initiatives, while providing strategic insight and challenge to senior leaders and governance forums. Building strong partnerships across Customer, Water, Waste, CI, Finance, Digital & Innovation, Strategy and Transformation will be essential to driving sustainable value delivery.

What You’ll Bring

• Significant experience leading teams in transformation, operational excellence, business architecture, continuous improvement, or related disciplines.
• A strong track record of leading end-to-end diagnostics in complex organisations, and the commercial rigour to turn early hypotheses into quantified, credible business cases and financial opportunities.
• Experience quantifying efficiency opportunities and translating analysis into actionable improvement plans.
• Strong analytical, stakeholder engagement and influencing skills, with the confidence to challenge constructively at senior level.
• A proven record of delivering measurable performance, efficiency or customer outcome improvements.
• A natural team player and collaborative leader - someone who builds trust easily, brings others with them, and genuinely enjoys working as part of a wider team rather than operating in isolation.

Why This Role Matters

You’ll lead the capability that helps Scottish Water understand where value is created, where it's lost, and where improvement effort will have the greatest impact. This isn't a one-off engagement - it's a permanent seat at the table, shaping decisions that support delivery of our SR27 efficiency ambitions and the long-term resilience of an essential national service.

If you’ve spent your career diagnosing other people's problems and want to spend the next chapter solving one that genuinely matters, close to home, this is it.

Leading the capability that connects diagnostics, efficiency improvement, and business value.

Looking out for you

While the work we do is important, we know it's not the only thing that matters. That's why we make sure you have everything you need to find a good work-life balance.

You’ll get plenty of time to recharge with 38 days of holiday every year (including public holidays). And you can even buy five more if you need a little extra time. You can also take time off to volunteer in your community.

When it comes to major life events we have family-friendly policies around adoption, maternity, and parental leave. And for the everyday? We embrace flexible working.

For your future, there's our pension (the know-what-you'll-get-when-you-retire' kind), and life assurance.

As for some nice extras? You will participate in a company bonus scheme. Not to mention access to SW Splash - handy rewards that can save you money on holidays, bills, and shopping.

The not-so-small print

This role will be at M1Level. A competitive package is on offer which includes a salary starting from £69,247 with the ability to advance to £86,887 based on consistent out-performance.

We operate Balanced Hybrid working at Scottish Water and we encourage people to work half their time in a Scottish Water location.

Job offers at Scottish Water are conditional, and will be confirmed on completion of our pre-employment screening, e.g. referencing, criminal record checks, license checks, etc. Screening is conducted on our behalf by a third party, and must be completed before your start date. Don't worry - we'll only start these checks once you've accepted an offer.