Change Lead - Information Management (12 Month Opportunity)

Scottish Water; United Kingdom; Hybrid; GBP 46,000 - 57,000; Full time

Benefits offered by this job

38 days holiday

Bonus scheme

SW Splash rewards

Pension

Life assurance

Flexible working

Job summary

Scottish Water is seeking a Project Delivery Information Management Lead for a 12-month opportunity within the Capital Investment portfolio. You will implement and embed the Project Delivery Information Management Strategy, establishing governance, standards, controls and metadata practices across the lifecycle and CDE.

You will drive assurance, change and training, align information management with wider digital processes, and ensure data quality and accessibility through consistent metadata

Qualifications

• Experience in information governance and document management.
• Strong knowledge of ISO 19650 standards.
• Experience with CDE or document platforms and information governance.
• Experience supporting organisational change and user adoption.

Responsibilities

• Lead the implementation of information governance, standards and controls across the project lifecycle.
• Drive assurance, process improvement and change initiatives.
• Embed information management practices with training and user engagement.
• Collaborate across delivery teams and partners to maximise value from data.

Skills

Information governance

Document management

Change management

Stakeholder engagement

CDE platforms

Autodesk Forma

Tools

Autodesk Forma

CDE platforms

Job description

Together we are Trusted to Serve Scotland. We are looking for a Project Delivery Information Management Lead (12-month opportunity) to join our Portfolio Change & Enablement team within Capital Investment. You will support the implementation and embedding of the Project delivery Information Management Strategy, establishing effective governance, standards, controls and ways of working across the capital delivery lifecycle, Common Data Environment (CDE) and wider digital ecosystem. You will translate information management principles into practical, user-focused ways of working, ensuring information is trusted, well‑structured and accessible through consistent metadata, taxonomy and document control. A key part of the role will be leading assurance, process improvement and change, helping teams embed new systems, processes and behaviours into day‑to‑day delivery. Working collaboratively across delivery teams, Portfolio Management, digital colleagues and delivery partners, you will bring together different perspectives and requirements, build shared understanding and help establish consistent information management practices across Capital Investment.

What you’ll do

As Information Management Lead, you’ll play a key role in shaping and embedding information management best practice across our capital delivery portfolio. You’ll lead the implementation of robust information governance, standards and controls throughout the project lifecycle, ensuring high‑quality, compliant and accessible information within our Common Data Environment (CDE) and wider digital ecosystem. Working closely with internal teams and delivery partners, you’ll drive the adoption of Autodesk Forma, support the migration and validation of data from legacy systems such as SharePoint, and help establish consistent ways of working across programmes and projects. You’ll build strong collaborative relationships to develop practical, joined‑up solutions, while championing clear communication, user engagement and training to enhance information management capability across the organisation. You’ll also lead assurance and continuous improvement activities, ensuring alignment with ISO 19650 standards, monitoring performance through KPIs and user feedback, and identifying opportunities to improve adoption, efficiency and service delivery. In addition, you’ll support the integration of information management with wider digital and portfolio management processes, helping to maximise value from our data and digital investments.

What you’ll need

You will be a collaborative and confident change leader, able to influence others and turn project delivery information management requirements into practical ways of working that people understand and adopt. You will be comfortable working across organisational boundaries, listening to and balancing different perspectives, building trusted relationships and creating alignment around shared outcomes. Strong communication and engagement skills will be important, with the ability to champion information management, and communicate change clearly. You will build trusted relationships and engage confidently with leaders, delivery partners, and teams, adapting your approach to suit different audiences.You will bring experience in information governance, document management, digital systems or structured operational environments, alongside experience of supporting organisational change, user adoption and embedding new ways of working.A strong understanding of governance and operational controls, including ISO 19650, is preferential. Experience with CDE or document platforms and relevant information management, governance or change qualifications would be advantageous.

Looking out for you

While the work we do is important, we know it’s not the only thing that matters. That’s why we make sure you have everything you need to find a good work‑life balance. You’ll get plenty of time to recharge with 38 days of holiday every year (including public holidays). And you can even buy five more if you need a little extra time. You can also take paid time off to volunteer in your community.When it comes to major life events we have family‑friendly policies around adoption, maternity, and parental leave. And for the everyday? We embrace flexible working.For your future, there’s our pension (the ‘know‑what‑you’ll‑get‑when‑you‑retire’ kind), as well as life assurance.As for some nice extras? You will participate in a company bonus scheme. Not to mention access to SW Splash – handy rewards that can save you money on holidays, bills, and shopping.

The not‑so‑small print

This role will be a Grade 7. If you’re new to Scottish Water, you’ll join us on a starting salary of £45,699. Performance‑driven pay progression would then allow you to move through the range to a maximum of £56,669. This role will report to Claire Hamill, Digital Enablement Service Lead, within the Change and Enablement business team.

Location and Working arrangements

We operate Balanced Hybrid working at Scottish Water and we encourage people to work half their time in a Scottish Water location.

Employment conditions

Job offers at Scottish Water are conditional, and will be confirmed on completion of our pre‑employment screening, e.g. referencing, criminal record checks, license checks, etc. Screening is conducted on our behalf by a third party, and must be completed before your start date. Don’t worry - we’ll only start these checks once you’ve accepted an offer.A few final things worth knowing…

Eligibility and policies

Research shows that some people avoid applying for jobs unless they can meet every single criteria. If you’re interested in this job, but don’t tick all the boxes, apply anyway! We hardly ever hire people who can do every part of a job from Day One. Everyone has a learning curve. So don’t rule yourself out! Let us know if there are any changes we can make to our recruitment process to help you perform at your best. Lots of our people have disabilities or neurodiverse conditions (including some of our recruiters!). We're also aware that some people might be experiencing temporary challenges because of life events, like menopause. We’re very used to making adjustments, so please don’t be afraid to ask. As part of our commitment to developing a flourishing Scotland, it’s important that all our employees are Scottish taxpayers. If you join us, your home address will need to be in Scotland. If you don’t already live here, you'll need to commit to moving here within your first three months. Candidates should be aware that a valid UK driving licence is required for driving on Scottish Water business and claiming business mileage expenses. Please note, Scottish Water takes the safety, health and wellbeing of our employees, colleagues and customers very seriously and as such you may be subject to Drug & alcohol testing in line with our policy. Finally (finally!), candidates who haven’t submitted an application in the last 12 months will have their records removed from our recruitment database. You won’t need to do anything. Your data will be automatically deleted. We’re here to help.

Further information

Working at Scottish Water you'll be making a real difference to the lives of the people and communities in Scotland who rely on the vital water and waste water services we provide. We offer a broad range of career opportunities and our approach to inclusion and diversity means we can make a real difference together. Our people are essential to providing our customers with the very best service in communities around Scotland. We're passionate about attracting, developing and retaining the best people who can make a positive difference to our business. If you are passionate about delivering a great customer service and can inspire trust and demonstrate pride in your work, we are confident that you will find Scottish Water a place where you can build on your talents and one where you can thrive.