Business Travel Assistant – Reigate (full training given)

echo.bravo; Reigate; Hybrid; GBP 20,000 - 24,000; Full time

Benefits offered by this job

Performance bonus

Job summary

echo.bravo in Reigate is seeking an entry-level Travel Assistant to learn business travel from the inside. You will be trained on flights, hotels, rail, and complex itineraries while supporting senior consultants on live accounts from week one.

You'll work four days in our Reigate office and one day remote once trained, with a structured path from assistant to consultant and eventually managing your own client portfolio.

Qualifications

• No travel experience required; training provided.
• Interest in travel and how businesses move their people.
• Strong communication and attention to detail.
• Calm under pressure in a fast-paced environment.
• Can-do attitude and willingness to learn from experienced colleagues.
• Able to be in our Reigate office four days a week.

Responsibilities

• Learn our Galileo booking system and manage trips with full training provided.
• Support senior consultants with quoting, booking and servicing corporate clients.
• Handle changes, disruptions and client requests with guidance, then increasingly on your own.
• Keep files accurate and every client informed using our systems.
• Build towards managing your own portfolio of clients.

Skills

Strong communication

Attention to detail

Calm under pressure

Willingness to learn

Can-do attitude

Fast-paced environment

Tools

Galileo

Job description

Travel Assistant – Reigate, Surrey (full training given)

Start a career in business travel with a fast-growing boutique TMC for founders and international business, with offices in the UK and New York.

Reigate, Surrey | 4 days in the office, 1 day remote once trained

Reports to: Head of Operations

Start: Monday 4 January 2027

We can't sponsor visas – applicants must already have the right to work in the UK.

About echo.bravo

We manage business travel for founder-led brands, the creator economy, and corporate clients across a variety of sectors, with a focus on time-critical C-suite international trips. We offer a consultancy-first approach, guiding clients on how to maximise travel as a growth lever, whilst booking and managing all aspects of the trip.

2027 is our biggest year yet as we continue to expand across the UK and New York.

The role

This is an entry-level role for someone who wants to learn business travel properly, from the inside. You'll be trained from scratch on how we quote, book and look after clients – flights, hotels, rail, complex itineraries and the changes that come with them – and you'll work side by side with senior consultants on live accounts from your first week.

Our last two assistants joined with no travel experience. By the end of this year they'll be managing their own clients. That's the path.

What you'll be doing

• Learning our booking system (Galileo) and how we manage every trip – full training provided.
• Supporting senior consultants with quoting, booking and servicing corporate clients.
• Handling changes, disruptions and client requests with guidance, then increasingly on your own.
• Keeping every file accurate and every client informed using our systems.
• Building towards managing your own portfolio of clients.

What you'll need

• No travel experience required – we'll teach you the job.
• A genuine interest in travel, and how businesses move their people around the world.
• Strong communication, on the phone and in writing, and real attention to detail.
• Calm under pressure and comfortable with a fast pace.
• A can-do attitude and the curiosity to learn from people who've done it for years.
• Able to be in our Reigate office four days a week.

Why echo.bravo

• Join a fast-growing boutique TMC at the start of its biggest year, with clear plans to expand across the UK, Ireland and the US.
• A structured training programme led by a dedicated trainer, not learning by osmosis.
• A clear path from assistant to consultant to managing your own clients – we promote from within.
• Work with founders, high-growth brands and international businesses on the trips that matter most to them.
• The opportunity to travel for client visits and events as you progress.
• Performance bonus with clear written targets.

echo.bravo is an equal opportunities employer. We welcome applicants from all backgrounds, communities and industries.