Business Systems & IT Lead | ERP, Automations & Support

Transition Partners; Birmingham; Hybrid; GBP 55,000 - 75,000; Full time

Job summary

Transition Partners is seeking a Business Systems & IT Manager in Birmingham to own ERP and business applications and oversee day-to-day internal IT across multiple sites. The role is hands-on, coordinating with ERP and IT partners when specialist support is required.

The successful candidate will support users across Finance, Operations, Purchasing and Warehouse, troubleshoot issues, manage access and drive process improvements. Hybrid working is available after an initial training period.

Qualifications

• Experience across ERP and business applications
• Comfortable supporting users and stakeholders
• Able to work with external ERP/IT partners

Responsibilities

• Take day-to-day ownership of the ERP and business applications
• Support users across Finance, Operations, Purchasing and Warehouse
• Troubleshoot ERP, application and IT issues to resolution
• Manage system access, permissions, configuration and user setup
• Support reporting, data quality and process improvements
• Identify opportunities to improve workflows and automate manual processes
• Support upgrades, integrations and new system functionality
• Work with external ERP and IT suppliers
• Support Microsoft 365, Active Directory / Entra ID, users and devices
• Manage onboarding and offboarding from an IT perspective
• Maintain IT documentation, asset records and supplier information
• Support the ongoing development of the company’s business systems and IT function

Job description

Transition Partners is seeking a Business Systems & IT Manager in Birmingham to own ERP and business applications and oversee day-to-day internal IT across multiple sites. The role is hands-on, coordinating with ERP and IT partners when specialist support is required.

The successful candidate will support users across Finance, Operations, Purchasing and Warehouse, troubleshoot issues, manage access and drive process improvements. Hybrid working is available after an initial training period.