Business Systems Analyst

JR United Kingdom; Mansfield; On-site; GBP 30,000 - 50,000; Full time

Job summary

A leading company in the UK is seeking a skilled specialist to provide functional support for SAP Business One. The candidate will manage application issues, coordinate user roles, and contribute to system enhancements, ensuring efficient processes within the organization.

Qualifications

• Practical knowledge of SAP Business One and related functionalities.
• Experience in wholesale or retail environments preferred.
• Familiarity with eCommerce integrations and reporting tools.

Responsibilities

• Provide functional support and configuration for SAP Business One.
• Manage application issues and user roles across business units.
• Liaise with vendors to manage escalations and change requests.

Skills

Functional support

Problem-solving

Communication

Tools

SAP Business One

Codeless Platforms BPA

Microsoft Power Platform

SQL

Power BI

Job description

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• Provide functional support and configuration for SAP Business One and associated applications (e.g. B1 Apps)
• Manage application issues, user roles, permissions, and routine support across business units
• Maintain and support data integrations between SAP and platforms such as Shopify, BigCommerce, Proteus, and CCO
• Liaise with vendors (eg SAP & CCO) to manage escalations and change requests
• Assist with user acceptance testing (UAT), documentation, and internal training
• Contribute to the automation of manual processes and system enhancements using all available tools and in collaboration with IT and business teams.
• Understand and identify gaps in data and opportunities to improve data capture.
• Work with the Head of IT to support project delivery and business change initiatives
• Provide data validation, issue triage, and integration oversight for business-critical workflows

Person Specification

• Practical knowledge of SAP Business One, including functional support, configuration, and data workflows
• Experience with complimentary tools such as Codeless Platforms BPA, Boyum B1up and Cindercone Magma.
• Familiarity with eCommerce integrations, WMS, POS, and ERP reporting tools
• Experience in wholesale, distribution, or retail environments
• Understanding of how business processes translate into system requirements
• Experience with Microsoft Power Platform (Power Apps & PowerAutomate desirable)
• Experience working with SQL (Ideally in a SAP HANA environment)
• Exposure to Power BI, Data ETL tools and awareness of DAX or Power Query (desirable, not essential)
• Confident communicator, able to explain system issues to non-technical users and coordinate with third parties
• Hands-on, proactive approach with a strong problem-solving mindset