Business Systems Administrator

AFH Financial Group; Bromsgrove; On-site; GBP 28,000 - 36,000; Full time

Benefits offered by this job

Flexible working & holidays

Professional development

Pension - Royal London 5%

Loyalty Bonus Scheme

Annual parties

Bonus scheme

Health and wellbeing - MediCash

Shopping discounts

Job summary

AFH Wealth Management, Bromsgrove head office, is seeking a Business Systems Administrator to join our Operations Team. In this full-time, permanent role you will support all business systems, liaise with software providers, and help keep data accurate across internal systems.

You will activate and maintain staff access, assist back-office queries, perform root-cause data corrections, and learn new system processes as they roll out. Prior experience in financial services is a plus.

Qualifications

• Excellent planning, organisation & communication skills.
• Demonstrable problem-solving ability and initiative.
• Proficient in analysing, interpreting and organising data with accuracy.
• IT literacy with knowledge of Microsoft Office (Word, Outlook & Excel).
• Experience in a financial services environment is desirable.

Responsibilities

• Activate and maintain system access for staff and advisers, keeping records up to date.
• Assist with back-office support and liaise with external providers and internal departments.
• Identify data errors and perform root cause analyses to resolve issues.
• Manage back-office field definitions including addition, updating, merging and deletion.
• Learn new processes and developments within systems for rollout support.
• Handle incoming queries, including validation, classification and review.

Skills

Planning & organisation

Communication skills

Problem solving

Data analysis

IT literacy

Microsoft Office

Tools

Microsoft Office

Job description

Location: Bromsgrove Head Office

Contract type: Permanent

Hours: Full-time

This is an exciting opportunity to join our team at AFH Wealth Management.

AFH Wealth Management is one of the UK’s leading independent financial advisory and wealth management firms - providing expert advice and long-term financial solutions to individuals, families and businesses. With more than 200 Advisers and 750 staff, we are driven by our culture, values and client-centric approach.

We are looking for those of you who wish to be part of an established business and are keen to work in line with our strong growth plans. This is a full-time, permanent opportunity and in return, you will receive a competitive salary and range of benefits.

The role:

The purpose of this role is to play a valuable role in our Operations Team, as Business Systems Administrator. You will provide support to the wider business for all business systems. Liaising with relevant software providers to resolve various issues, performing data cleansing activities where necessary, to ensure all data held within our internal systems is accurate and up to date.

As our Business Systems Administrator, you will typically:

• Be responsible for activating and maintaining system access for staff and advisers ensuring records are kept up to date
• Assist with back-office support and liaising with external providers and Internal departments to resolve queries
• Assist to identify any data errors, then helping to rectify as soon as possible, with root cause analysis completion & recommendations to resolve
• Manage back-office field definitions including addition, updating, merging and deletion
• Understand and learn new processes and developments within the systems, in order to provide support once rolled out
• Deal with incoming queries, including validation, classification and reviewing.

What we are looking for in our ideal Business Systems Administrator:

• Excellent planning, organisation & communication skills
• Demonstrable ability to problem solve and work off own initiative
• Proficient in analysing, interpreting and organising data, with an eye for detail and accuracy
• IT literacy, with knowledge of Microsoft Office (Word, Outlook & Excel)
• Experience in a financial services environment in desirable.

What AFH can offer - Perks & Benefits:

• Flexible working & holidays - Enjoy flexible working and competitive holiday allowance, with annual buy & sell scheme options as well as your birthday and Christmas Eve off. Plus, additional holiday days for long service.
• Professional development - We are committed to helping you reach your potential by offering tailored learning and development programmes to pursue your career goals.
• Pension - We offer a contributory pension scheme with Royal London at 5% employer contribution, as well as death-in-service benefit.
• Loyalty Bonus Scheme - AFH employees are thanked for long service with a bonus and additional annual leave at 5, 10, 15 and 20 years' service. Earning up to an additional 75% of 3 months' salary with an additional 3-week holiday.
• Social perks - To recognise and celebrate employees' great work we are all invited to our annual Christmas and Summer parties.
• Bonus scheme - All AFH employees are offered a competitive salary and a discretionary annual bonus, following completion of a year’s service.
• Health and wellbeing - The MediCash app puts your health in the palm of your hands. Claim cashback on a wide selection of health and wellbeing initiatives, including discounted health club memberships and free healthcare benefits.
• Shopping discounts - Our employees can choose from many retailers to get discounts or cashback on everyday purchases from our favourite high street clothing stores to our go-to supermarkets, as well as access to free online training courses.