Business System Analyst

Pontoon Solutions; Greater London; On-site; GBP 65,000 - 79,000; Full time

Job summary

Pontoon Solutions is seeking a Business Systems Analyst to join a forward-thinking client in London/Manchester. You will own and optimise the business systems landscape, focusing on MRI Qube, MRI Sales & Lettings (SLM), and MRI Engage, partnering with stakeholders to deliver effective solutions.

In a fast-paced transformation environment, you will gather requirements, map processes, and support change delivery from requirements to testing and user training, ensuring solutions are fit for purpose

Qualifications

• Proven experience as a Business Systems Analyst or similar role.
• Strong familiarity with MRI Qube, MRI Sales & Lettings (SLM), and MRI Engage.
• Experience gathering requirements and translating them into system solutions.
• Excellent analytical, problem-solving and stakeholder management skills.
• Experience supporting system enhancements, integrations, and process improvements.

Responsibilities

• Serve as SME for MRI Qube, MRI SLM and MRI Engage.
• Identify opportunities to optimise system functionality, processes and controls.
• Support configuration and enhancements, driving continuous improvement.
• Collaborate with suppliers and internal stakeholders to troubleshoot issues.
• Coordinate requirements gathering, testing, data validation, and UAT.
• Ensure solutions are fit for purpose and aligned with business objectives.

Skills

MRI Qube

MRI Sales & Lettings (SLM)

MRI Engage

Stakeholder management

Requirements gathering

Process mapping

Documentation

Analytical thinking

Tools

MRI Qube

MRI SLM

MRI Engage

Job description

Job Title: Business Systems Analyst

Contract Length: 6 months (Potential to extend)

Location: London / Manchester

Rate: £500 per day (Umbrella) or PAYE Salary of £72,000 per annum

Are you a skilled Business Systems Analyst with a passion for enhancing operational efficiency?

Our client, a forward-thinking organisation, is seeking a dynamic Business Systems Analyst to join their team. This pivotal role focuses on supporting and enhancing their business systems landscape, specifically working with MRI Qube, MRI Sales & Lettings (SLM), and MRI Engage. If you thrive in a collaborative environment and have a knack for problem-solving, this opportunity may be perfect for you!

Key Responsibilities:

Property Systems:

• Serve as a subject matter expert for MRI Qube, MRI Sales & Lettings (SLM), and MRI Engage.
• Identify and seize opportunities to optimise system functionality, processes, and controls.
• Support system configuration and enhancements, driving continuous improvement initiatives.
• Collaborate with suppliers and internal stakeholders to troubleshoot issues and implement effective solutions.

Change Delivery:

• Facilitate the delivery of business and technology change initiatives.
• Coordinate requirements gathering, testing, data validation, and user acceptance activities.
• Ensure that solutions are fit for purpose, aligned with business objectives, and support business readiness, training, and adoption activities.

Business Analysis:

• Assist in developing business cases and evaluating solutions.
• Support the needs of operational, finance, and customer-facing teams by gathering and documenting business requirements.
• Contribute to process maps, requirements documentation, user stories, and functional specifications.

Stakeholder Management:

• Cultivate strong relationships across business, operational, finance, and technology teams.
• Act as the primary liaison between business users and technical delivery teams.
• Communicating complex systems and process changes clearly and effectively.

Governance & Continuous Improvement:

• Maintain analysis documentation, process maps, and system knowledge repositories.
• Support issue resolution, root cause analysis, and ongoing system optimisation.
• Identify opportunities to enhance operational efficiency, data quality, and user experience while ensuring compliance with governance and control requirements.

Requirements:

• Proven experience as a Business Systems Analyst, Business Analyst, or in a similar role.
• Strong familiarity with MRI Qube, MRI Sales & Lettings (SLM), and MRI Engage.
• Experience in gathering and documenting business requirements and translating them into effective system solutions.
• Excellent analytical, problem-solving, and stakeholder management skills.
• A background in supporting system enhancements, integrations, and business process improvement initiatives.
• Ability to thrive in a fast-paced transformation environment.

Why Join Our Client?

This organisation offers a vibrant work environment where innovation and collaboration are at the forefront. The successful candidate will have the opportunity to make a meaningful impact, driving improvements that enhance customer outcomes and operational efficiency.