Business Support & Operations Administrator

Homes by Carlton; North East; Hybrid; GBP 26,000 - 34,000; Full time

Benefits offered by this job

Competitive salary

Training and development

Varied role exposure

Growth opportunities

Supportive environment

Visible contribution to company growth

Job summary

Homes by Carlton is seeking a proactive Business Support Administrator to join our growing North East team. You will provide essential administrative support across Commercial, Land, Sales, Customer Care, Finance and Operations from our Newton Aycliffe Head Office.

The role requires strong organisational skills, attention to detail and the ability to coordinate across multiple teams while maintaining professional communication with internal colleagues and external stakeholders.

Qualifications

• Previous administration experience.
• Excellent organisation and attention to detail.
• Strong written and verbal communication with internal/external stakeholders.

Responsibilities

• Reception and front desk duties at Head Office, welcoming visitors and handling enquiries.
• Manage incoming post, office supplies, equipment and general administration.
• Maintain accurate records, filing systems and shared-drive information.
• Prepare and process business and plot documentation.
• Coordinate meetings, diaries and calendars; take minutes as required.
• Support administration of business insurance renewals and compliance records.
• Record information for land enquiries in HubSpot and manage customer extras administration.
• Raise purchase orders through Evolution/ERP systems per company processes.
• Collaborate with Sales, Customer Care and other teams to maintain continuity during busy periods.

Skills

Organised

Attention to detail

Communication skills

Microsoft Office

CRM systems

Tools

Evolution

HubSpot

ERP systems

Job description

Homes by Carlton is seeking a proactive Business Support Administrator to join our growing North East team. You will provide essential administrative support across Commercial, Land, Sales, Customer Care, Finance and Operations from our Newton Aycliffe Head Office.

The role requires strong organisational skills, attention to detail and the ability to coordinate across multiple teams while maintaining professional communication with internal colleagues and external stakeholders.