Business Support Officer - Reception

RMB Exhibit Anywhere; Manchester; On-site; GBP 29,000 - 33,000; Full time

Job summary

An exciting opportunity awaits in Greater Manchester as a Business Support Officer! This role is pivotal in providing exceptional reception services and administrative support to the Greater Manchester Combined Authority. You will engage with a variety of stakeholders, from local authorities to private sector representatives, fostering positive relationships and ensuring smooth operations. Join a dynamic team dedicated to making Greater Manchester a better place, where your contributions will directly impact the community. If you are enthusiastic about public service and thrive in a collaborative environment, this position is perfect for you.

Qualifications

• Demonstrated ability to liaise with diverse customer groups.
• Experience in providing high-level administrative support.

Responsibilities

• Support reception and provide meet and greet services for visitors.
• Produce management information and agendas for meetings.

Skills

Customer Liaison

Administrative Support

Relationship Building

Meeting Coordination

Flexibility

Education

High School Diploma or Equivalent

Experience in Customer Service

Tools

IT Systems

Job description

Business Support Officer - Reception

Salary: £29,093 - 32,654

Closing date: 09/02/2025

Department: CA Legal Services/Governance & Scrutiny/Information Governance

Location: GMCA

Division: Business Support

Hours Per Week: 36.25

*** To make a full application please visit our recruitment website greater.jobs ***

Your role:

Greater Manchester is one of the most exciting places in the country to work today. It has always been a place of progressive thinking and pioneering ideas. It is at the heart of the devolution journey, a prominent voice for the North and a city region with a clear and ambitious vision to become one of the best places in the world.

Our Governance & Scrutiny and Business Support Teams provide a vital and pivotal service to the Greater Manchester Combined Authority, including Greater Manchester Fire and Rescue Service, as well as developing close working partnerships with Transport for Greater Manchester, the Greater Manchester Health and Social Care Partnership team, Greater Manchester councillors, officers and teams across the Greater Manchester districts.

The GMCA is always considering how its supporting functions can be further developed and wants to appoint the role below to work with a wider team of Governance, Scrutiny and Business support staff. The role will predominantly support the reception, providing a meet and greet service for visitors, work closely with other organisations and teams within and outside of the GMCA such as GM local Authorities, GMP and both the private and the voluntary and community sector.

Please note this post is office based, with the successful applicant required to be in the office 5 days per week, on weekly fixed hours, to meet business needs.

About you:

We are looking for someone who has an interest and enthusiasm for Greater Manchester and has some awareness of the work of the Mayor and the GMCA.

You will need to be able to demonstrate that you can:

1. Liaise with internal and external customer groups and strategic partners, including:

• Senior Managers and staff within GMCA
• Senior Members & Officers from across the GM Local Authorities and other regional and national Local Authorities
• Public Sector Organisations
• Government Departments
• Universities and Higher Education Facilities
• Private sector representatives & Managing Directors from across GM’s private sector and stakeholders/partners.

Build positive working relationships with internal and external customer groups and senior strategic partners

Develop positive relationships with a wide range of external partners, including Local Authorities, Politicians, Regeneration Partnerships, GMP, Government Departments, Universities, Private sector representatives and Voluntary and community sector organisations and groups.

Produce management information from IT systems and provide a high level of administrative support for the organisation

Produce agendas for meetings

Attend and produce the notes of meetings

Be flexible in your approach and enthusiastic to work across a range of different teams

About us:

As an employer, the Greater Manchester Combined Authority (GMCA) is made up of a number of key Greater Manchester strategic functions and service providers including; Greater Manchester Fire and Rescue Service (GMFRS); Waste and Resources; Environment; Work and Skills; Research; Public Sector Reform; Police, Crime and Criminal Justice; Homelessness; the Greater Manchester Ageing Hub and the Commissioning Hub.

We value the diversity of our employees, and aim to recruit a workforce which reflects our diverse communities across Greater Manchester. We encourage applications from all suitably qualified individuals, irrespective of people's age, disability, Trans status and Non-binary identity, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex and sexual orientation. We have guidance in place to ensure that all applicants are treated fairly and consistently at every stage of the recruitment process, including the consideration of reasonable adjustments for people who have a disability.

Our offer:

In return for your hard work, we offer our employees a competitive package as part of our offer that you can find out more about here:

Greater Manchester Combined Authority - Home | greater.jobs