Business Support Officer - People and Culture

dofe; Reading; On-site; GBP 14,000 - 19,000; Part time

Job summary

The Duke of Edinburgh's Award (DofE) is seeking a highly organised Business Support & Organisational Development Administrator to join the People & Culture Team in Reading. The role combines office administration, facilities coordination, and organisational development support to enable our teams to thrive.

You will manage multiple priorities, coordinate training programmes, maintain the LMS, and act as the main contact for office operations and external suppliers.

Qualifications

• Experience providing administrative support across HR/People & Culture
• Experience coordinating training programmes and events
• Ability to work 28 hours per week and in Reading office at least once a week

Responsibilities

• Coordinate Health & Safety and Staff Consultation Forum meetings.
• Coordinate training programmes, including venue bookings, travel arrangements, accommodation, and logistics.
• Support administration and maintenance of the Learning Management System (LMS).
• Assist with organising team meetings, workshops, and events.

Skills

Organisational skills

Office administration

Facilities coordination

Stakeholder management

Learning & Development

LMS administration

Tools

Learning Management System (LMS)

Desk/Meeting room booking systems

Job description

The Duke of Edinburgh's Award (DofE) empowers young people to develop the skills, confidence, and resilience they need to succeed in life.

We are looking for a highly organised and proactive Business Support & Organisational Development Administrator to join our People & Culture Team. This is a varied and rewarding role that combines office administration, facilities coordination, organisational development support, and stakeholder management.

If you enjoy managing multiple priorities, providing excellent customer service, and ensuring the smooth running of office and team operations, we'd love to hear from you.

As the Business Support & Organisational Development Administrator, you will provide high-quality administrative support across the People & Culture Team, with a particular focus on Organisational Development, Health & Safety, and office coordination.

You will play a key role in ensuring the effective day-to-day operation of our Reading office while supporting learning and development activities that help our people thrive.

Key Responsibilities

Office & Administrative Support

• Coordinate and minute Health & Safety and Staff Consultation Forum meetings.
• Manage Display Screen Equipment (DSE) risk assessments.
• Coordinate desk and meeting room bookings across the Reading office.
• Process incoming post and cheques, liaising with Finance as required.
• Respond to and record enquiries in line with DofE policies and procedures.
• Coordinate annual PAT testing and maintain Health & Safety records.
• Manage stationery requests across the organisation.
• Act as the key contact for office access and desk booking systems.

Organisational Development Support

• Provide administrative support across Learning & Development, Equity, Inclusion and Wellbeing activities.
• Coordinate training programmes, including venue bookings, travel arrangements, accommodation, and logistics.
• Support the administration and maintenance of the Learning Management System (LMS).
• Assist with organising team meetings, workshops, and events.

Facilities & Contract Management

• Coordinate hire car, hotel, and travel booking requests.
• Act as the primary point of contact with the Reading office landlord and external suppliers.
• Coordinate office access passes, cleaning arrangements, and other facilities-related services.

N.B. this is a part time position 28 hours per week, Monday to Friday. Candidates mut be able to work from the Reading office a minimum of once a week.