Business Support Officer for Planned and Surgical Care

Harrogate and District NHS Foundation Trust; Harrogate; On-site; GBP 29,000 - 37,000; Full time

Job summary

An exciting opportunity to join the Planned and Surgical Care Directorate as a Business Support Officer at the Harrogate and District NHS Foundation Trust. The role involves providing essential administrative support to ensure effective service delivery, along with line management responsibilities. The trust values kindness, integrity, teamwork, and equality, creating a supportive work environment for all staff.

Benefits

Employee Assistance Programme

Counselling service

Fast-track Physiotherapy service

Making a Difference Awards

Team of the Month Awards

Qualifications

• Strong leadership and communication skills are essential.
• IT Literate with Microsoft Office proficiency.
• Supervisory or management qualification required.

Responsibilities

• Providing high-quality administrative and business support.
• Line management of designated administrative teams.
• Supporting staff development and maintaining high standards.

Skills

Leadership

Communication

IT Literacy

Education

Supervisory or management qualification

Tools

Microsoft Office

Job description

At Harrogate and District NHS Foundation Trust, we aim to reflect our values in everything we do - Kindness, Integrity, Teamwork and Equality. So if you’re looking for an interesting and rewarding career in the NHS, where you can make a real difference to patients’ lives, Harrogate and District NHS Foundation Trust is the place for you.

“We are committed to providing the best possible levels of healthcare and we can only do this with the help of our incredible colleagues. We have a Strategy that is designed to empower, excite and mobilise everyone in the Trust behind a common purpose and that supports our cultural values of Kindness, Integrity, Teamwork and Equality.”

Business Support Officer for Planned and Surgical Care

NHS AfC: Band 5

Main area Management Team - Planned and Surgical Care Grade NHS AfC: Band 5 Contract 2 x Permanent Posts Hours Full time - 37.5 hours per week Job ref 421-PSC-3078R

Site Harrogate Hospital Town Harrogate Salary £29,970 - £36,483 per annum (pro rata) Salary period Yearly Closing 16/06/2025 23:59

Job overview

We are excited to offer the opportunity for several new Business Support Officers to join the Planned and Surgical Care Directorate at Harrogate and District NHS Foundation Trust (HDFT).

These roles will support different care groups across the directorate, providing high-quality administrative and business support to ensure smooth and effective service delivery.

Main duties of the job

Each post will have a slightly different focus, offering a varied and rewarding experience. As part of the role, you will also be responsible for the line management of designated administrative teams, supporting staff development and maintaining high standards of performance.

We're looking for organised, proactive individuals with strong leadership and communication skills, and a keen eye for detail. Join us and play a vital role in supporting patient care behind the scenes.

Working for our organisation

Harrogate and District NHS Foundation Trust (HDFT) cares for the population in Harrogate and the local area, as well as across North Yorkshire, Leeds and parts of the North East.

At HDFT we provide outstanding care to both our patients and our staff and we value Kindness, Integrity, Teamwork and Equality. If you’re looking for an interesting and rewarding career in the NHS, where you can make a real difference to patients’ lives, HDFT could be the place for you!

We offer colleagues:

• A supportive culture so colleagues can bring their whole selves to work.
• Staff Recognition - as well as regular appraisals, we recognise achievements with our Making a Difference & Team of the Month Awards, along with annual Colleague Recognition Awards.
• Employee Support and wellbeing – we offer a wide range of staff benefits including an Employee Assistance Programme, counselling service and a fast-track Physiotherapy service.

Please note:

• Due to high levels of interest, posts may close early if we reach a sufficient number of applications
• Visa sponsorship is only available for certain roles. Please ensure the role you are interested in meets the criteria for a visa before submitting your application.
• Please also be aware that the Trust does not offer relocation packages for Agenda for Change roles.

Detailed job description and main responsibilities

Please see the attached job description for more information about the role.

If you have any questions, please contact us to discuss.

Person specification

Qualifications

• IT Literate to include Microsoft Office
• Supervisory or management qualification

Experience and Knowledge

• Managing self and teams to meet deadlines and changing priorities
• Experience of managing performance and access targets
• Experience of managing patient pathways and waiting lists
• Experience of office management
• Project or financial management
• Previous relevant NHS experience in supervisory position

Employer certification / accreditation badges

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.