Business Support Officer for Planned and Surgical Care

NHS; Harrogate; On-site; GBP 29,000 - 37,000; Full time

Job summary

The Harrogate and District NHS Foundation Trust is seeking several Business Support Officers to provide essential administrative and business support in various care groups. The role requires organized individuals with leadership qualities and excellent communication skills to ensure effective service delivery and support patient care.

Benefits

Supportive culture

Staff Recognition Awards

Employee Assistance Programme

Qualifications

• Must possess degree-level qualification or significant relevant experience.
• Proficiency in Microsoft Office is essential.
• Strong leadership, communication skills, and attention to detail are required.

Responsibilities

• Support administrative teams and manage their performance.
• Provide high-quality business support across various care groups.
• Lead designated staff to maintain standards and meet targets.

Skills

Leadership

Communication

Organizational Skills

Attention to Detail

Education

Degree-level qualification or relevant experience

Supervisory or management qualification

Tools

Microsoft Office

Job description

Job summary

Two Permanent and One Fixed Term (9 months) positions available.

We are excited to offer the opportunity for several new Business Support Officers to join the Planned and Surgical Care Directorate at Harrogate and District NHS Foundation Trust (HDFT).

These roles will support different care groups across the directorate, providing high-quality administrative and business support to ensure smooth and effective service delivery.

Main duties of the job

Each post will have a slightly different focus, offering a varied and rewarding experience. As part of the role, you will also be responsible for the line management of designated administrative teams, supporting staff development and maintaining high standards of performance.

We're looking for organised, proactive individuals with strong leadership and communication skills, and a keen eye for detail. Join us and play a vital role in supporting patient care behind the scenes.

About us

Harrogate and District NHS Foundation Trust (HDFT) cares for the population in Harrogate and the local area, as well as across North Yorkshire, Leeds and parts of the North East.

At HDFT we provide outstanding care to both our patients and our staff and we value Kindness, Integrity, Teamwork and Equality. If you're looking for an interesting and rewarding career in the NHS, where you can make a real difference to patients' lives, HDFT could be the place for you!

We offer colleagues:

• A supportive culture so colleagues can bring their whole selves to work.
• Staff Recognition - as well as regular appraisals, we recognise achievements with our Making a Difference & Team of the Month Awards, along with annual Colleague Recognition Awards.
• Employee Support and wellbeing - we offer a wide range of staff benefits including an Employee Assistance Programme, counselling service and a fast-track Physiotherapy service.

Please note:

• Due to high levels of interest, posts may close early if we reach a sufficient number of applications
• Visa sponsorship is only available for certain roles. Please ensure the role you are interested in meets the criteria for a visa before submitting your application.
• Please also be aware that the Trust does not offer relocation packages for Agenda for Change roles.

Details Date posted

03 June 2025

Pay scheme

Agenda for change

Band

Band 5

Salary

£29,970 to £36,483 a year per annum (pro rata)

Contract

Permanent

Working pattern

Full-time

Reference number

421-PSC-3078R

Job locations

Harrogate Hospital

Lancaster Park Road

Harrogate

HG2 7SX

Job description Job responsibilities

Please see the attached job description for more information about the role.

If you have any questions, please contact us to discuss.

Job description Job responsibilities

Please see the attached job description for more information about the role.

If you have any questions, please contact us to discuss.

Person Specification Qualifications Essential

• Degree-level qualification or relevant experience.
• IT Literate to include Microsoft Office

Desirable

• Supervisory or management qualification

Experience and Knowledge Essential

• Managing self and teams to meet deadlines and changing priorities
• Experience of managing performance and access targets
• Experience of managing patient pathways and waiting lists

Desirable

• Experience of office management
• Project or financial management
• Previous relevant NHS experience in supervisory position

Person Specification Qualifications Essential

• Degree-level qualification or relevant experience.
• IT Literate to include Microsoft Office

Desirable

• Supervisory or management qualification

Experience and Knowledge Essential

• Managing self and teams to meet deadlines and changing priorities
• Experience of managing performance and access targets
• Experience of managing patient pathways and waiting lists

Desirable

• Experience of office management
• Project or financial management
• Previous relevant NHS experience in supervisory position

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details Employer name

Harrogate and District NHS Foundation Trust

Address

Harrogate Hospital

Lancaster Park Road

Harrogate

HG2 7SX

Employer's website

https://www.hdft.nhs.uk/ (Opens in a new tab)

Employer details Employer name

Harrogate and District NHS Foundation Trust

Address

Harrogate Hospital

Lancaster Park Road

Harrogate

HG2 7SX

Employer's website

https://www.hdft.nhs.uk/ (Opens in a new tab)