Business Support Officer (Finance)

Royal Borough of Greenwich; London; On-site; GBP 28,000 - 35,000; Full time

Job summary

The Royal Borough of Greenwich is seeking a Business Support Officer (Finance) to join its Business Support Team. The role involves administering business waste customer accounts, ensuring compliance with service agreements, and providing customer support. Ideal candidates will have strong IT and communication skills, and be adaptable team players.

Qualifications

• Exceptional IT and communication skills.
• Excellent customer care.
• Flexible and adaptable team player.

Responsibilities

• Administer a portfolio of business waste customers.
• Ensure up-to-date service level agreements.
• Monitor income payments and assist with payment schedules.
• Support inquiries from new business waste customers.

Skills

IT skills

Communication skills

Customer care

Team player

Job description

Street Services is seeking a Business Support Officer (Finance) to join its busy Business Support Team.

Street Services has 446 members of staff, and the Business Support Team is responsible for providing a wide range of functions that assist delivery of statutory frontline waste collection and street cleansing services.

Under the supervision of the Senior Business Support Officer (Finance, Operations and Traded Services) the successful candidate will:

• Be responsible for the day-to-day administration of a portfolio of business waste customers
• Ensure that service level agreements are up to date and in place where traded services are provided
• Monitor income payments against service level agreements to ensure payment is received and assist customers will payment schedules where necessary
• Monitor debt recovery
• Support enquires from new business waste customers

You will have exceptional IT and communication skills with excellent customer care. You will also be a good team player who is flexible and willing to adapt the changing needs of the service.

For an informal discussion about this opportunity, please contactDonna Heuerman; [e-mail]

To apply please click theApply Nowlink below.