Business Support Officer

Wight Healthcare; Shanklin; On-site; GBP 21,000 - 26,000; Full time

Job summary

Wight Healthcare is seeking an administrative support post to provide clerical and admin assistance across the Community Service Line. The role demands high organisational skills and familiarity with IT systems used within the Trust.

You will manage your own workload, prioritise deadlines, and use initiative to support department operations, including audit or research activities and information gathering.

Qualifications

Responsibilities

• The role involves clerical and administrative support, requiring strong organisational skills and proficiency with IT systems.
• Responsibilities include clinic coordination, managing patient appointments, maintaining waiting lists, updating electronic and paper records, processing referrals, typing clinical letters, filing, and ordering resources.
• Support the Service Line in developing standards and change initiatives and assist with day-to-day operations, audits, and information gathering.

Job description

The post holder will be responsible for providing effective and efficient clerical and administrative support to teams of healthcare professionals, as part of an integrated admin service across the Community Service Line. The role will involve a high level of organisational skills and excellent working knowledge of administrative procedures and IT systems used within the Trust. They will be responsible for managing and prioritising their own workload, ensuring that deadlines are met and will be required to use their own initiative.

The post holder will support the effective running of the departments within the Service Line which requires managing flow of work, clinic coordination including patient appointments, reviewing, and maintaining waiting list, updating clinical records both electronic and paper, recording referrals, typing clinical letters, filing and ordering resources.

The post holder will proactively support the Service Line in the development of standards and change initiatives and will assist with the day-to‑day operational work, liaising with all members of the Service Line and outside agencies. They will work within departmental guidelines and procedures to support the Service Line with a range of activities such as audit or research programmes & information gathering.