Business Support Officer

Salford-Council; Pendlebury; On-site; GBP 22,000 - 28,000; Full time

Job summary

Salford-Council's Silverdale School in Salford is seeking a dedicated Business Support Officer to manage a busy school office and ensure smooth daily operation.

The role covers two sites, Broadwalk Green and Clifton, and involves front-desk reception, financial transactions and admissions administration. You will be highly organised with strong IT skills and a customer-friendly approach.

Qualifications

• Excellent communication skills in person, on the phone, and by email.
• Able to build strong relationships with staff, parents, and external providers.
• Highly organised with tidy office practices and up-to-date records.

Responsibilities

• General administration to support school activities including dealing with financial transactions, admissions, and school trips.
• Reception duties: welcoming visitors, answering calls and messages, handling enquiries from parents, staff, pupils and visitors.

Skills

Welcomes visitors

Strong relationships

Excellent communication

IT proficient

Organised

Records management

Tools

SIMS MIS

Job description

About the role

Business Support Officer

Start date: ASAP

Hours of work 36 per week, Term Time Only, plus 5.

Interviews will take place w/c 5th October 2026.

We are looking to appoint a dedicated and organised Business Support Officer to join our busy school office. This is a key role in helping our school run smoothly and efficiently, ensuring a warm welcome for everyone who walks through our doors.

The school office is open from 8am until 3.30pm and the successful candidate must be available during these times.

Silvedale is split across two sites, Broadwalk Green and Clifton, and this role is split and will work across both sites.

We are looking for someone who:

• Creates a happy, calm and positive first impression for all visitors
• Builds strong relationships with all stakeholders, including external providers
• Has excellent communication skills—whether face-to-face, on the phone or via email
• Is confident and competent using IT and office systems
• Is highly organised, maintaining an efficient and tidy office environment
• Keeps records and paperwork up to date, ensuring compliance at all times

You will be responsible for undertaking a variety of general administration duties in support of the activities of the school including dealing with the schools financial transactions, assisting with the administration of admissions and school trips, and other general administrative support. In addition, you will spend some of your time working on a busy reception: welcoming visitors to the school, taking phone calls and messages and responding to telephone, email and face to face enquiries from parents, staff, pupils and visitors.

Knowledge of SIMs MIS is desirable but not essential.

If you would like to visit the school please contact [e-mail].

About Silverdale School

Silverdale is a KS3 and KS4 Pupil Referral Unit/Alternative Provision. All pupils have been permanently excluded from mainstream education or are at risk of such. Silverdale is a new school following the amalgamation of Broadwalk Green and The Clifton Centre.

The aim of the PRU is to deliver a provision that enables the pupils to make good or better progress and to improve their life chances. There is a focus on re-integration back into mainstream whenever appropriate.

The school is committed to safer recruitment and pre-employment checks will be undertaken before any appointment is confirmed. The post is subject to enhanced Disclosure Barring Service clearance. The school is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment.

If you have lived or worked abroad for 3 months or more in the last 5 years or 12 months or more (whether continuously or in total) in the last 10 years whilst aged 18 or over, please refer to the link below for details for how to obtain your Certificates of Good Character. Criminal records checks for overseas applicants - GOV.UK (www.gov.uk)

We will not be accepting candidates who require a sponsorship for this position.

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