Business Support Officer

East Sussex County Council; Lewes; On-site; GBP 23,000 - 29,000; Full time

Benefits offered by this job

Benefits package

Job summary

East Sussex County Council's Gypsy and Traveller Team is seeking a Business Support Officer to manage financial administration, income processing, budget monitoring, data handling, reporting, and broader business support. You will maintain accurate records and ensure transactions align with council standards.

The role involves advising on policies, handling complex enquiries, contributing to service improvements, training colleagues, and deputising for managers when required, within a

Qualifications

• Experience in financial administration and income processing.
• Ability to monitor budgets and reconcile income and expenditure.
• Proficient data management and reporting to support decision-making.
• Analytical with understanding of data protection and governance.

Responsibilities

• Support the Gypsy and Traveller Team with financial and governance tasks.
• Maintain accurate records, prepare management information and reports.
• Provide advice on policies and procedures, handle complex enquiries and complaints.

Skills

Financial administration

Income processing

Budget monitoring

Data management

Reporting

Job description

Job Description

Do you take pride in keeping services running smoothly behind the scenes and ensuring every detail is accurate, compliant, and well managed? Then join our Gypsy and Traveller Team, where your financial, administrative, and governance expertise will play a vital role in supporting an effective and trusted service that makes a real difference.

Do you take pride in keeping services running smoothly behind the scenes and ensuring every detail is accurate, compliant, and well managed? Then join our Gypsy and Traveller Team, where your financial, administrative, and governance expertise will play a vital role in supporting an effective and trusted service that makes a real difference.

The Business Support Officer plays a key role in supporting the effective delivery of the Gypsy and Traveller Team through financial administration, income processing, budget monitoring, data management, reporting, and business support. The post holder will manage a varied workload, maintain accurate financial records, reconcile income and expenditure, support budget planning and monitoring, and ensure transactional processes comply with Council standards. They will also provide advice on policies and procedures, handle complex enquiries and complaints, produce management information, support project delivery and service improvements, deliver training, and deputise for managers when required, helping to ensure an efficient, compliant, and financially accountable service.

We Are Looking For Candidates Who Have

• Ability to plan and organise a varied workload for self and others, working to varying deadlines. Essential for managing multiple priorities, financial processes, reporting requirements, and competing deadlines.
• Ability to use own initiative to solve problems, improve processes, and welcome change. Important for identifying efficiencies, supporting service improvements, and resolving administrative and financial issues.
• Developed ICT skills, including ability to accurately input and check data. Critical for maintaining financial records, processing income, managing databases, and ensuring data accuracy.
• Ability to analyse, interpret and clearly present data, some of which may be complex, in line with Data Protection regulations. Key to producing management reports, monitoring performance, and supporting evidence-based decision-making.
• Budget planning and monitoring principles and processes. Fundamental to the role's responsibility for income processing, budget monitoring, reconciliations, and financial administration.

Please download the Job Description and Person Specification for more information.

We Warmly Welcome Applications From All Sections Of The Community. We Particularly Encourage Those From Groups That Are Underrepresented In Our Current Workforce

• People from Black, Asian and other minority ethnic communities
• Disabled people
• LGBTQ+ people
• Younger and older workers
• People from Gypsy, Roma and Traveller communities

We are working towards recruiting a workforce that reflects our community, because we recognise the value of diverse perspective and experiences.

Join a small, dedicated team delivering a specialist service that makes a real difference to communities across the county. This varied role offers the opportunity to develop expertise in financial management, governance, project support, and service improvement, while working closely with managers and senior leaders. You'll have the autonomy to manage your own workload, contribute to meaningful change, and play a key role in ensuring the effective and compliant operation of an important frontline service.

We offer a diverse range of benefits to help and support you during your employment. More information can be found on our benefits page.

Vocational Training through Apprenticeships is now available to our staff, ranging from entry level to degree level qualifications. You can talk to the hiring manager and the apprenticeship team about what qualifications would be relevant to you and this job role, and if it is possible to support you in apprenticeship training.

For an informal discussion about this opportunity contact Jim Alexander, Gypsy and Traveller Team Manager [e-mail] to request a MS teams call or phone call.

For flexible working, choose East Sussex!

About Us

Additional Information

Your starting salary will be pro rata if the above position is part-time or term-time only.

If you require sponsorship to work in the UK please let the hiring manager know this in your application so we can check eligibility for sponsorship for the role. For further information please go to Work in the UK - GOV.UK (www.gov.uk) .

If you require any reasonable adjustments, due to disability, to enable you to participate fully in the process please contact the hiring manager on the contact details above.