Business Support Officer

Sellick Partnership; Highgate; Hybrid; GBP 18,000 - 21,000; Part time

Job summary

Sellick Partnership are seeking a Business Support Officer for a public sector client in Birmingham. This 3 month contract, likely to be extended, offers £13–£15 per hour PAYE plus Holiday Pay and requires an office presence.

You will provide essential business and administrative support, help respond to emergency and urgent situations, manage enquiries, maintain records and coordinate actions with colleagues and stakeholders.

Qualifications

• Experience in business support, administration or a similar role.
• Experience providing support in emergency, urgent or time-sensitive environments.
• Ability to remain calm and organised when dealing with unexpected or high-pressure situations.
• Strong communication and customer service skills.
• Good IT and administrative skills.
• Ability to prioritise workload and meet deadlines.
• Public sector, local authority, children’s services or emergency services experience is advantageous.

Responsibilities

• Providing business support to ensure an effective response to emergency and urgent situations.
• Responding to enquiries and supporting the coordination of appropriate actions.
• Providing accurate and timely administrative support across the service.
• Maintaining records and information accurately.
• Managing competing priorities and responding effectively to unexpected situations.
• Working with colleagues and stakeholders to ensure a responsive and efficient service.

Skills

Emergency response

Administration

Customer service

IT skills

Public sector experience

Job description

Role Title: Business Support Officer
Type: 3 Month Contract - Likely to be Extended
Salary or Day Rate: £13 to £15 per hour PAYE + Holiday Pay
Hybrid: Office presence required
Location: Birmingham

Sellick Partnership are working with a public sector organisation who are seeking an experienced Business Support Officer to provide essential business and administrative support, with a particular focus on supporting the service in responding to emergency and urgent situations.

The responsibilities of the Business Support Officer will be:

• Providing business support to ensure an effective response to emergency and urgent situations.
• Responding to enquiries and supporting the coordination of appropriate actions.
• Providing accurate and timely administrative support across the service.
• Maintaining records and information accurately.
• Managing competing priorities and responding effectively to unexpected situations.
• Working with colleagues and stakeholders to ensure a responsive and efficient service.

The ideal candidate for the Business Support Officer role will have:

• Previous experience in business support, administration or a similar role.
• Experience providing support in an emergency, urgent or time-sensitive environment.
• The ability to remain calm and organised when dealing with unexpected or high-pressure situations.
• Strong communication and customer service skills.
• Good IT and administrative skills.
• The ability to prioritise workload and work effectively to deadlines.
• Previous public sector, local authority, children's services or emergency services experience would be advantageous.

Working Pattern:

This is a 29.5 hour per week position, working across weekdays and weekends.

• Saturday and Sunday: 8:45am to 1:30pm
• Two additional weekdays: Dependent on business requirements and operated on a two-week rota.

Sellick Partnership is proud to be an inclusive and accessible recruitment business and we support applications from candidates of all backgrounds and circumstances. Please note, our advertisements use years' experience, hourly rates, and salary levels purely as a guide and we assess applications based on the experience and skills evidenced on the CV. For information on how your personal details may be used by Sellick Partnership, please review our data processing notice on our website.