Business Support Officer

London Borough of Lambeth; Greater London; Hybrid; GBP 39,000 - 40,000; Full time

Job summary

London Borough of Lambeth is recruiting a Business Support Officer to join the Adult Social Care Business Support Team in a hybrid role. You will provide comprehensive administrative support, including minute taking, spreadsheets, purchase orders and correspondence handling for social work teams.

The role requires strong IT skills with Microsoft Office, database knowledge (Oracle and Mosaic) and the ability to coordinate meetings in a busy local authority environment.

Qualifications

• Excellent IT skills using Microsoft packages.
• Knowledge of databases such as Oracle and Mosaic.
• Strong planning, organisation and communication abilities.

Responsibilities

• Take minutes and maintain accurate records.
• Create and maintain spreadsheets and purchase orders.
• Process correspondence and coordinate meetings for social work teams.
• Provide general administrative support to the social care teams.

Skills

Microsoft Office

Attention to detail

Planning & coordination

Tools

Oracle

Mosaic

Job description

Business Support Officer REF: 3105

Sc6: £38,748 pa rising in annual increments to £39,915 inc LW.

Permanent and Full Time

Hybrid working (currently required in the office 2 days a weeks)

About Us

Located in the heart of South London, Lambeth Borough is a vibrant community of over 317,600 residents. Stretching from the dynamic neighbourhood of Streatham in the South to the iconic landmarks of Waterloo in the North, we are proud to be the 9th largest borough in London. Our diversity is our strength, with more than 130 languages spoken, making Lambeth the home of the Windrush generation, London's largest LGBTQ+ community, and a thriving Portuguese-speaking community.

It is an exciting time to join Lambeth Council, we have bold ambitions for the future of Lambeth’s communities and residents through our Lambeth 2030 Plan ‘Our Future, Our Lambeth.’

With exceptional schools, lush green spaces including Brockwell Park, cultural gems like the Black Cultural Archives, and world-renowned institutions such as St Thomas's Hospital, Lambeth offers an enriching and dynamic environment.

Please have a look at our dedicated One Lambeth Values and Behaviours page.

About the Team

The Adult Social Care Business Support Team are looking to recruit skilled and highly motivated individuals to join a busy team to provide a comprehensive administrative support within a locality base environment, in social services.

About the Role

Business support officers act as the first point of contact for general enquires and are responsible for providing a wide range of support tasks including minute taking, creating and maintain spreadsheets, raising purchase orders, processing correspondence, coordinate meetings and general administration support to the social work teams.

What we’re looking for

These roles would suit individuals who are extremely flexible, excellent planner and communicator with attention to detail. Hardworking and able to prioritise without being phrased by challenging tasks at short notice.

The successful candidates must be self-motivated, solution focused and a fast learner. They must have excellent IT skills using all Microsoft packages as well as knowledge of databases such as Oracle and Mosaic.

Recruitment Timelines

Advert close date: 23:55pm on Friday 23 October 2026

Equal Opportunities

Adult Social Care in Lambeth is one of the highest performing services in the country. In 2026, we received a strong overall “Good” rating from the Care Quality Commission and our commitment to equity and inclusion in the borough was rated as “Outstanding”.

At Lambeth, we are dedicated to providing quality services and equal opportunities for all. We are committed to safer recruitment and are proud to be a Stonewall diversity champion, a Living Wage Employer, and to guarantee interviews for all disabled candidates who meet the minimum criteria of the role. For a full list of our accreditations.