Business Support Officer

Lasgidi Restaurant and Lounge; Eccles; On-site; GBP 42,000; Full time

Job summary

A leading African-specialized restaurant in Manchester is seeking a Business Support Officer to provide operational and compliance support. The ideal candidate will have a Bachelor’s degree, experience in business support, and a passion for hospitality. This full-time role requires excellent organizational and communication skills, as well as the ability to multitask effectively. Join us to help enhance the vibrant culinary traditions of Africa within our community.

Qualifications

• Minimum 2 years’ experience in business support, preferably in hospitality or retail.
• Experience coordinating events or marketing activities.
• Familiarity with HR/payroll processes.

Responsibilities

• Provide comprehensive administrative support to ensure smooth restaurant operations.
• Coordinate daily business activities and support management.
• Prepare business performance reports.

Skills

Organizational skills

Communication skills

Problem-solving

Multitasking

Knowledge of African cuisine

Education

Bachelor’s degree in Business Administration

Equivalent professional experience

Tools

MS Office Suite

Basic accounting software

Job description

POSITION: Business Support Officer

Location:

Manchester

Job Type:

Permanent, full-time

Job Reference:

LKO-T01

Salary:

£42,000

Hours:

37.5 hours per week

No. of Vacancies:

1

Description and Responsibilities:

The Business Support Officer will provide comprehensive administrative, operational, and compliance support to ensure the smooth running of the restaurant. This role involves coordinating daily business activities, supporting management, and contributing to strategic development of LKO Foods Ltd.

• Prepare, format, and distribute documents, reports, and presentations.
• Assist with procurement, ordering supplies, and managing stock to ensure optimal levels.
• Support HR with recruitment, onboarding, and training coordination.
• Maintain databases and ensure records are up to date.
• Identify and suggest process improvements to enhance efficiency.
• Work with management to prepare business performance reports.
• Maintain positive working relationships across teams and departments.
• Coordinate marketing materials and social media updates in line with brand standards.
• Support marketing, communications, and customer service functions as needed.
• Monitor regulatory changes relevant to the hospitality industry.

Requirements:

• Bachelor’s degree in Business Administration, Hospitality Management, or related field (or equivalent professional experience).
• Minimum 2 years’ experience in an administrative, operational, or business support role, preferably in hospitality or retail.
• Knowledge of African cuisine supply chains and cultural hospitality practices.
• Experience coordinating events or marketing activities.
• Familiarity with HR/payroll processes and compliance monitoring.
• Strong organizational and multitasking skills, with attention to detail.
• Excellent communication and interpersonal skills.
• Good problem-solving skills and a can-do attitude.
• Competency in MS Office Suite and basic accounting software.
• Ability to work quickly and accurately to deadlines with minimal supervision.
• Flexibility to ensure everything runs smoothly, including occasional out-of-hours or weekend work.

Additional Information:

Experience: Required

Languages: English – Advanced

Employment: Full-time

About Lasgidi Restaurant and Lounge:

LKO Foods Ltd is a leading African-specialised restaurant committed to delivering authentic, freshly prepared dishes that showcase the vibrant flavors and culinary traditions of Africa. We have built a strong brand presence in our community.