Business Support Officer

Barnsley Metropolitan Borough Council; Barnsley; On-site; GBP 21,000 - 27,000; Full time

Job summary

Barnsley Metropolitan Borough Council is seeking to recruit an enthusiastic and highly organised Business Support Officer to join the Hospital Social Work and Reablement Team. The role provides comprehensive administrative support to two busy Adult Social Care teams that support people through hospital discharge, recovery and reablement.

You will organise meetings, take minutes, process referrals, maintain records and liaise with stakeholders to ensure smooth service delivery.

Qualifications

• Experience in business support or administrative environment.
• Experience servicing meetings and producing accurate minutes.
• Excellent organisational skills; ability to prioritise workloads.
• Strong communication and interpersonal skills; commitment to customer service.
• Able to handle confidential information.
• Good IT skills, including Microsoft Office applications.
• Flexible and collaborative as part of a team.

Responsibilities

• Provide comprehensive administrative support across Hospital Social Work and Reablement Teams.
• Organise and support meetings, including taking accurate minutes and producing action notes.
• Processing referrals, requests for service and associated documentation.
• Maintaining accurate records and updating electronic systems in accordance with information governance requirements.
• Preparing reports, correspondence and other service documentation.
• Liaising effectively with internal and external stakeholders to support service delivery.
• Undertaking a variety of general administrative duties whilst managing competing priorities and deadlines.

Skills

Administrative experience

Meeting minutes

Customer service

It literacy

Tools

Microsoft Office

Job description

Position reference: 50093582

Directorate: Adult Social Care & Integrated Health | Service: Adult Social Care & Health

Working Arrangements : A gile Working

Contract type: Permanent

We are happy to talk flexible working arrangements with you, please get in touch .

This post requires a Basic Criminal Record Check

Prospective employees will be required to give a reasonable account of any significant periods (6 months or more in the past 3 years) of time living abroad.

When applying, please ensure you are prepared to start work with all the necessary legal documents, such as a valid visa, relevant to the type of work you will be undertaking. Please be aware that our organisation does not possess a Home Office license and, as a result, is unable to provide sponsorship for anyone seeking a visa as a skilled or temporary migrant worker.

Pensions Regulations have provisions to reduce pension payments in certain circumstances of those who return to work within local government service. If you are in receipt of a pension upon commencing employment with the authority, this may affect your pension entitlements and you should therefore seek advice from the relevant Pensions Authority.

At Barnsley Council you can start a career that makes a real difference to people’s lives, helping our council and residents to be the best they can be.

We’re an award-winning council and one of the biggest employers in the borough, supporting around 243,000 people. We put people at the heart of everything we do, and that includes our employees. As part of the team, we offer lots of benefits and rewards to support you to thrive and grow, like flexible working, employee discounts, support for your health and wellbeing, and opportunities for training and development to grow your career and develop your skills.

There’s so much happening in our thriving borough, and now’s the perfect time to join our excellent Hospital Social Work and Reablementteam as we work to make Barnsley the place of possibilities.

• We’re an award-winning team and one of the biggest employers in the borough supporting around 243,000 people.
• Working at Barnsley Council means being part of a team that makes a real difference to people’s lives, where you can develop the skills you need to make change happen.
• If you join the team you’ll receive great pay alongside an excellent pension scheme. With flexible working we’ll also support your work/life balance, helping you to adjust your hours and take time off when you need it.
• We’ll help you to develop your career and grow your skills with opportunities for training and development.
• Key to our success is working with our residents, partners, businesses and organisations and building these partnerships to bring about change in Barnsley.

About the Post:

Barnsley Council is seeking to recruit an enthusiastic and highly organised Business Support Officer to join the Hospital Social Work and Reablement Team.

This is an exciting opportunity to provide a comprehensive business support service to two busy Adult Social Care teams that support people through hospital discharge, recovery and re ablement . The successful candidate will play a vital role in ensuring the smooth and efficient running of the service by providing high-quality administrative support to managers and practitioners.

Key Duties

The successful candidate will be responsible for :

• Providing comprehensive administrative support across the Hospital Social Work and Reablement Teams.
• Organising and supporting a range of meetings, including taking accurate minutes and producing action notes.
• Processing referrals, requests for service and associated documentation.
• Maintaining accurate records and updating electronic systems in accordance with information governance requirements.
• Preparing reports, correspondence and other service documentation.
• Liaising effectively with internal and external stakeholders to support service delivery.
• Undertaking a variety of general administrative duties whilst managing competing priorities and deadlines.

About You

We are looking for an individual who:

• Has experience of working within a business support or administrative environment.
• Has experience of servicing meetings and producing accurate minutes.
• Possesses excellent organisational skills and the ability to prioritise workloads effectively.
• Has strong communication and interpersonal skills, with a commitment to delivering excellent customer service
• Is able to work with highly confidential and sensitive information.
• Has good IT skills, including experience of Microsoft Office applications.
• Can work flexibly and collaboratively as part of a team.

What We Offer

This is an opportunity to join a supportive and dedicated Adult Social Care service where your contribution will directly support practitioners delivering positive outcomes for Barnsley residents. You will be part of a professional team committed to making a difference to people at important times in their lives.

We welcome the opportunity to have a chat about the role and are happy to address any questions you may have about flexible working arrangements, including as a result of caring responsibilities.

We're committed to creating a workplace where differences are valued and everyone truly feels able to be themselves. If you have any support needs during the recruitment process, please let us know.

At Barnsley Council, we believe in second chances and value diversity. Our recruitment process is inclusive, and we welcome applicants with past convictions. We're committed to fairness and do not discriminate. Join us in building a future where everyone has the opportunity to thrive. #InclusiveHiring #SecondChances