Business Support - New Business

Ultimate Finance; Lutterworth; Hybrid; GBP 28,000 - 34,000; Full time

Benefits offered by this job

Annual salary reviews

Performance-related bonus scheme

25 days' annual leave increasing with

Generous pension scheme contributions

Private medical insurance

Additional days off for birthday and**

Flexible and hybrid working

Role-based learning pathways

Give a Day volunteering opportunities

Active social committee across all UK

Staff discount at Mitchells & Butler

Job summary

Ultimate Finance is seeking a proactive administrator to support the Asset Finance team in delivering a professional service to clients, brokers and introducers. You will handle onboarding, verify new clients, process payouts, and manage workloads with accuracy.

This role requires strong administration, numeracy and communication skills, with a focus on risk management and high standards of service. A DBS check will be completed if offered employment.

Qualifications

• Proficient administrative and organisational skills.
• Excellent communication skills and professional manner.
• Ability to manage diary/workload and prioritise tasks.
• Strong numeracy and data handling abilities.
• Understanding of funding basics and risk awareness.

Responsibilities

• Provide a full and professional Asset Finance service to clients, brokers and introducers.
• Process pay-outs of new deals.
• Be familiar with all aspects of the 'New Business' procedure for new and existing clients.
• Carry out verification for new clients and brokers.
• Perform initial risk assessment and resolve issues causing delays.
• Manage diary/workload to prioritise tasks in line with expectations.
• Maintain client and facility data on systems with accuracy.
• Liaise with Asset Finance team to ensure risk management and service levels.
• Support the Ultimate Finance team including management and Sales; coordinate with wider team on New Business procedures.

Skills

Customer service

Attention to detail

Time management

Relationship building

Numeracy

Organisational skills

Professional communication

Job description

A proactive and customer-focused key operational role, this position plays an important part in ensuring our clients receive a smooth, reliable and professional service from the very first interaction. The role entails processing of new deals, ensuring the on-boarding process runs smoothly, efficiently and commercially. As a regular point of contact for clients, brokers and introducers, you will represent the business with confidence, clarity and professionalism, helping to create a positive experience at every touchpoint.,

• Provide a full and professional Asset Finance service to our clients, brokers and introducers.
• Process pay-outs of new deals.
• Be familiar with all aspects of the 'New Business' procedure for new and existing clients.
• Carry out the necessary verification for new clients and brokers.
• Initial risk assessment following verification. Should issues arise that cause concern, which may result in delays/ not wishing to proceed, resolve as applicable.
• Manage diary/workload to prioritise tasks in line with expectations.
• Accurately maintain clients/facilities on systems, constantly monitoring debtor records, trading styles and addresses on systems for accuracy.
• Liaise with the Asset Finance team to ensure that the highest levels of risk management and service are maintained.
• Assist the Ultimate Finance team, including management and Sales, where required.
  Working closely with colleagues across the wider team to ensure all aspects of the 'New Business' procedure are adhered to professionally.

We are looking for someone who embodies our core values of Decency, Enterprise and Brilliance-bringing a positive approach, a willingness to contribute, and the drive to deliver consistently excellent outcomes. Working closely with colleagues across the wider team to ensure all aspects of the 'New Business' procedure are adhered to professionally. Attention to detail, excellent communication skills, and a commitment to delivering high-quality work are essential.

Proficient administrative and organisational skills

Customer service skills

Positive communication skills

Attention to detail

Ability to demonstrate relationship building skills

Basic commercial awareness and technical knowledge of funding

Demonstrate ability to plan and deliver

Ability to handle data effectively and financially literate

Ability to engage with internal stakeholders

Understanding of the security against which we are being asked to provide funding.

Good time management and prioritisation to effectively deliver

Overall, you must have good accuracy / administration and numeracy skills, be personable, professional, reliable and confident in their own ability.

Please note that if you are successful in receiving an offer of employment from Ultimate Finance, your employment will be conditional upon satisfactory completion of a Disclosure and Barring Service (DBS) check. We use a third party provider to conduct the check on our behalf.

At Ultimate Finance, we back ambition - properly. We're a specialist lender built for pace, flexibility and real-world problem solving, helping businesses access funding that fits how they work. You'll join a team of approachable experts who move quickly, speak clearly and take pride in doing the right thing for customers and partners. We trust people to take ownership, with supportive leaders and experienced teammates on hand. With 20+ years' experience and over £17bn funded, we're growing - and we're looking for people who want to do work that matters.

At Ultimate Finance, we believe our people are our greatest asset. That's why we offer a range of benefits designed to support your wellbeing, professional development and work-life balance, including:

• Annual salary reviews
• Performance-related bonus scheme
• 25 days' annual leave, increasing after three years' service
• Generous pension scheme contributions
• Private medical insurance
• Additional days off for your birthday and Christmas Eve
• Flexible and hybrid working opportunities
• Role-based learning pathways
• Give a Day volunteering opportunities
• Active social committee across all office locations
• 20% staff discount at more than 1,750 Mitchells & Butlers venues across the UK