Business Support Manager (Synergy Programme)

Department for Work and Pensions (DWP); Sheffield; On-site; GBP 43,000; Full time

Job summary

A leading government agency seeks a Business Support Manager for the Synergy Programme in Sheffield. You will provide high-level executive support and strategically engage with stakeholders while managing diverse priorities and enhancing operational efficiency. This role offers competitive salary and extensive benefits focused on work-life balance.

Benefits

Job sharing, term-time working options

Generous annual leave (23-30 days)

Health and wellbeing support program

Training and development opportunities

Employee Assistance Programme

Qualifications

• Experience within a Private Office supporting executive leaders.
• Proven ability to manage competing priorities and resolve conflicts.
• Strong verbal and written communication skills.

Responsibilities

• Provide executive support to Senior Responsible Officer and Executive Team.
• Manage Directors’ priorities and actions effectively.
• Engage with internal and external stakeholders to respond to issues.

Skills

Organisational skills

Communication skills

Negotiation skills

Stakeholder management skills

Tools

Microsoft Office (OneNote, Word, Excel, PowerPoint, SharePoint, Outlook)

Job description

Business Support Manager (Synergy Programme)

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Business Support Manager (Synergy Programme)

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Department for Work and Pensions (DWP) provided pay range

This range is provided by Department for Work and Pensions (DWP). Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

While no two days will be the same, the responsibilities may vary but will include:

• Providing executive support to the Senior Responsible Officer (SRO) and the Executive Team as and when required. Ensuring correspondence is progressed and prioritised, identifying where action/briefing is required and commissioning as appropriate.
• Proactively managing Directors’ priorities and plans, resolving conflict quickly and effectively, identifying risks and taking appropriate and timely action to mitigate or escalate.
• Undertaking analysis and co-ordinating a wide range of data and information to inform the preparation of briefings and reports.
• Actively engaging, maintaining and managing relationships with internal and external stakeholders, collaborating with senior leaders across the organisation to anticipate and respond to issues.
• Understanding the strategic context of the Programme in line with new Ministerial initiatives and to apply this to prioritisation and decision making.
• Providing informed, sound and discrete guidance to the Directors on a range of business areas.
• Providing secretariat support to senior governance forums including Senior Leadership Team meetings and Business/Assurance Reviews.
• Supporting the Directors with commercial and procurement processes, in line with DWP Policies and Delegated Financial Authority limits.
• Providing leadership to the wider Business Support Network, with direct line management responsibility of a Diary Manager.

Person specification

• Must have experience within a Private Office, working with the executive senior leaders (Director level) and providing effective business management support and advice whilst being dynamic, resilient and making fast-paced strategic links/decisions. (Lead Criteria)
• Evidence of strong organisational skills which include planning, managing competing priorities, identifying risk, resolving conflicts and continuous improvement
• Experience of working with areas across your own organisation and with external stakeholders/organisations
• Strong evidence of excellent communication skills, both written and verbal. Able to demonstrate negotiation, collaboration and stakeholder management skills.
• Excellent working knowledge of Microsoft office packages including OneNote, Word, Excel, PowerPoint, SharePoint and Outlook

You will join us in our DWP Office In Sheffield

Alongside your salary of £42,614, Department for Work and Pensions contributes £12,345 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides.

DWP have a broad benefits package built around your work-life balance which includes:

• Working patterns to support work/life balance such as job sharing, term-time working, flexi-time and compressed hours.
• Generous annual leave – at least 23 days on entry, increasing up to 30 days over time (pro–rata for part time employees), plus 9 days public and privilege leave.
• Support for financial wellbeing, including interest-free season ticket loans for travel, a cycle to work scheme and an employee discount scheme.
• Health and wellbeing support including our Employee Assistance Programme for specialist advice and counselling and the opportunity to join HASSRA a first-class programme of competitions, activities and benefits for its members (subscription payable monthly).
• Family friendly policies including enhanced maternity and shared parental leave pay after 1 year’s continuous service.
• Funded learning and development to support progress in your role and career. This includes industry recognised qualifications and accreditations, coaching, mentoring and talent development programmes.
• An inclusive and diverse environment with opportunities to join professional and interpersonal networks including Women’s Network, National Race Network, National Disability Network (THRIVE) and many more.

CLICK APPLY for more information and to start your application.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Management

• Industries

  Government Administration

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