Business Support Manager, Clinical Governance

The Children’s Trust; London; On-site; GBP 35,000 - 50,000; Full time

Job summary

The Children’s Trust seeks a Business Support Manager for its Clinical Governance team in London. This pivotal role involves optimizing Directorate performance, providing management support, and enhancing the effectiveness of the nursing department through strategic information management and project oversight. Ideal candidates will excel in teamwork and possess strong analytical capabilities.

Benefits

London weighting

Shuttle bus

Free eye tests

Enhanced maternity and paternity pay

Flexible benefits platform

32 days annual leave plus bank holidays

Qualifications

• Experience in clinical governance or healthcare settings.
• Strong analytical skills for dealing with KPI reports.
• Ability to develop effective working relationships.

Responsibilities

• Provide high-quality support to the Head of Clinical Governance.
• Track and monitor clinical governance portfolio and KPIs.
• Support risk register input and attend compliance meetings.

Skills

Information management

Monitoring performance

Data analysis

Relationship building

Job description

Business Support Manager, Clinical Governance

An exciting opportunity has arisen for a Business Support Manager, Clinical Governanceto join our Nursing and Care Directorate This successful candidate will provide high quality support to the Head of Clinical Governance and the wider Clinical Governance and Patient Safety Team.

As the Business Support Manager, you will play a vital part in optimising the performance of the Directorate representing the Director and Head of Clinical Governance in a professional and trusted manner.

You will enhance the Director of Nursing and Head of Clinical Governances effectiveness by providing information management support, as well as proactively leading on specific projects including budgets, recruitment, retention as well as by researching, collecting, and analysing information.

Staff benefits include London weighting, shuttle bus, and more… Read more below

Role Requirements

• Track, monitor and plan for the clinical governance portfolio and KPIs to be maintained, producing and distributing relevant analysis and information materials.
• Attend identified meetings across the organisation related to regulatory compliance and track and monitor patterns for quality assurance.
• Support and input to the risk register as and when appropriate.
• Develop and maintain effective working relationships with colleagues in own team, across site and with external contacts.
• Undertake other or additional duties that are within your skills and abilities, as the organisation may reasonably require from time to time.
• Work as a Business Support Team with the Business Support Manager from Nursing and Care and two business support assistants ensuring business continuity and cross cover.

For more information, a copy of the candidate briefing pack and application form please clickhere

Terms and Conditions

PLEASE NOTE: The Children's Trust Application Form MUSTbe completed and submitted, for your application to be considered. As part of the shortlisting process, gaps in employment will be examined and further explored during the interview process.

To apply for this role please click on the apply now button at the bottom of the advert.

Strictly no agencies, please.

As we often receive high levels of applicants for our roles, we regret that we will only be able to contact those applicants who are shortlisted for interviews. Therefore, if you have not heard from us within 2 weeks of the closing date, please assume you have not been shortlisted for an interview on this occasion.

About Us

The Children’s Trust is the UK’s leading charity for children with acquired brain injury, providing expert rehabilitation, education, therapy, and care at our national specialist centre in Tadworth, and to children and their families across the UK, via our Brain Injury Community Service.

Boasting a beautiful 24-acre site in Surrey, we are located just outside of London, close to the M25 (accessible via Junction 8, A217 to Tadworth) and easily accessible via National Rail, by way of: Clapham Junction, Sutton, and Epsom.

The work we do is highly rewarding, and in addition to an attractive salary, we offer a valuable range of benefits, including our staff flexible benefits platform, on-site nursery, free eye tests, enhanced Maternity and Paternity Pay, time out days for those experiencing menopause symptoms and time off for gender reassignment.

We also offer additional annual leave days for those with long service, with entitlements ranging from 35 to 41 days (including bank holidays) depending on your length of service.

Other benefits include free on-site parking; a staff shuttle service from Epsom and Sutton train stations to Tadworth Court, subsidised cafeteria, on-site staff accommodation (subject to availability), the ability to retain your NHS pension (where applicable), Teacher’s pension (where applicable) or the opportunity to join an alternative scheme, and the opportunity to develop your career in a supportive and collaborative environment.

Rehabilitation of Offenders

Many roles at The Children’s Trust are exempt from the provisions of Section 4 (2) of the Rehabilitation of Offenders Act 1974, by virtue of the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (as amended in 2013 and 2020) and as such, are subject to an Enhanced DBS check. Successful applicants will be required to complete an Enhanced Disclosure & Barring Service (DBS) check, which will disclose all unspent convictions and adult cautions and any spent convictions or adult cautions that would not be protected. The exceptions to this are our retail roles within The Children’s Trust shops, which are subject to Basic DBS checks which will disclose unspent convictions or adult cautions.

Equal Opportunity Employer

To help us achieve our ambition to give children and young people with brain injury and neurodisability the opportunity to live the best life possible, we want to accurately reflect the UK’s diverse population. We want equity, diversity, and inclusion to be at the heart of everything we do, and our people, services, and culture to reflect the diverse needs of all. Through our diversity and inclusion strategy, we have made a commitment to increase the diversity of our charity and create an inclusive culture. We have networksacross the organisation working to ensure that these aims are met - including an LGBTQIA2S+ group, Ethnic Diversity Group, and Spark – our broad EDI group. Read more about our EDI work here.We welcome applications from all who share our ambition regardless of background.We will strive to ensure that any reasonable adjustments are made in respect of interview and working arrangements.

Online Searches

In accordance with statutory safeguarding and child protection guidance, online searches will be conducted for shortlisted candidates before interview. The online searches will be conducted by a person who is independent of the interview and selection process and will focus on relevant information returned via searches of the candidate’s name (and variations thereof). Social media searches will be limited to professional platforms such as LinkedIn. Any concerns relating to suitability for work with children and young people will be forwarded to the interview panel, for discussion during the interview.