Business Support Manager

BBC UK; City Of London; Hybrid; GBP 45,000 - 50,000; Full time

Benefits offered by this job

35-hour week

London weighting

Pension

Career development

Job summary

BBC Studios in London is seeking a Business Support Manager to own the planning, coordination and practical arrangements that enable the Company Secretary Team and its boards to work effectively. You will partner with directors and colleagues at the heart of BBC Studios, anticipating needs and keeping business moving as the company evolves.

You will coordinate complex diaries, lead meeting logistics, and manage governance workflows while handling sensitive information with discretion.

Qualifications

• Proven experience in a company secretariat or similar team.
• Experience supporting C-suite executives and senior leaders.
• Experience managing complex diaries and meeting logistics.
• Strong planning and project coordination with governance knowledge.
• Experience handling confidential information with discretion.

Responsibilities

• Own the Company Secretary's diary and forward planning.
• Coordinate the forward meeting calendar with Governance Manager and colleagues.
• Own meeting logistics from planning to completion, including venues, layouts, catering and travel.
• Ensure meetings run smoothly and provide practical on-the-day support.
• Act as the principal contact for Commercial Board directors on practical matters.
• Coordinate paper collection and publish packs through Diligent Boards until deadlines.
• Maintain shared calendars and action trackers; follow up on owners and deadlines.
• Manage team administration including POs, invoices and intranet info.
• Identify workflow improvements and responsible AI tooling usage.

Skills

Company secretariat experience

Support to C-suite executives

Diary management

Planning & coordination

Confidential information handling

Multitasking

Tools

Diligent Boards

Job description

Job Requisition ID: 54094

Job Closing Date: 9th November 2026

London, GBR, W12 7FA

JOB DETAILS

JOB BAND: D

CONTRACT TYPE: Permanent

DEPARTMENT - CO - SEC

LOCATION - London, the team are in the TVC office typically 3 days per week (Tuesday to Thursday) with some exceptions. However, we work in flexible and agile ways.

PROPOSED SALARY RANGE: £45,000 - £50,000 on relevant skills, knowledge and experience. Plus London Weighting Allowance of £5,441.The expected salary range for this role reflects internal benchmarking and external market insights.

WE ARE BBC STUDIOS

A globally renowned media company borne of the BBC. We make and distribute the world's most sought-after TV, audio and digital content.

Our ambition is to be the home of the most powerful, entertaining, and inspiring stories for people all around the world.

PURPOSE OF THE ROLE

The Business Support Manager will own the planning, coordination and practical arrangements that enable the Company Secretary Team, its boards and committees to work effectively. Opportunity to partner with directors and colleagues at the heart of BBC Studios, anticipating needs and keeping business moving as the company evolves.

WHY JOIN THE TEAM

You will be part of a highly respected team that sits at the heart of BBC Studios. You will collaborate with a broad range of knowledgeable and supportive colleagues across the organisation. You will also have the support from our Company Secretary who will prioritise your development, is focused on high quality delivery, and will coach you to be the best that you can be.

YOUR KEY RESPONSIBILITIES AND IMPACT

• Owning the Company Secretary's diary and forward planning. Anticipate priorities, resolve clashes, protect preparation and focus time, and allow for travel and meeting set-up.
• Coordinate the forward meeting calendar with the Governance Manager and colleagues, aligning board, committee and leadership meetings with paper deadlines, publication dates and key business commitments. Identify dependencies and future pressure points.
• Own meeting logistics from planning to completion, including offsite venues, seating plans, room layouts, technology, catering, travel, accommodation and dinners. Check arrangements in advance and manage providers and costs carefully.
• Ensure meetings run smoothly on the day: welcome and guide attendees, resolve practical problems and arrange additional refreshments when needed.
• Act as the principal contact for Commercial Board directors on practical matters, particularly non-executives
• Coordinate paper collection and publish approved packs through Diligent Boards within agreed deadlines.
• Maintain shared calendars, meeting information and agreed action trackers. Follow up contributors and action owners, keep status visible and flag overdue responses or emerging problems; governance advice and substantive minutes remain with the relevant governance lead.
• Manage team administration, including purchase orders, invoices, expenses, registered office correspondence and intranet information.
• Make operational decisions within agreed authority and priorities. Challenge impractical requests respectfully, explain constraints and recommend workable alternatives; raise urgent concerns without waiting for a complete solution.
• Identify and implement practical workflow improvements, including responsible use of approved AI tools.

YOUR SKILLS AND EXPERIENCE

ESSENTIAL CRITERIA:

• Proven experience of working in a company secretariat, or similar team.
• Demonstrated experience providing support to C-suite executives, senior leaders or similar roles.
• Experience managing complex diaries and meeting & general logistics.
• Strong planning & project coordination, with an understanding of the Company Secretary function.
• Experienced in working with confidential and sensitive information.
• Highly proficient at managing a varied workload.

Disclaimer

This job description is a written statement of the essential characteristics of the job, with its principal accountabilities, incorporating a note of the skills, knowledge and experience required for a satisfactory level of performance. This is not intended to be a complete, detailed account of all aspects of the duties involved.

Please note: If you were to be offered this role, the BBC will conduct Employment screening checks which include Reference checks; Eligibility to work checks; and if applicable to the role, Safeguarding and Adverse media/Social media checks. Any offer made is conditional on these checks being satisfactory.

Before your start date, you may need to disclose any unspent convictions or police charges, in line with our Recruitment policy. This allows us to discuss any support you may need and assess any risks. Failure to disclose may result in the withdrawal of your offer.

Redeployment

The BBC is committed to redeploying employees seeking suitable alternative employment within the BBC and they will be given priority consideration ahead of other applicants. Priority consideration means for those employees seeking redeployment their application will be considered alongside anyone else at risk of redundancy, prior to any individuals being considered who are not at risk.

Information at a Glance

This is your BBC

At the BBC you can create and innovate in an inclusive environment while contributing to some of the world's best loved content, and the BBC's mission to inform, educate and entertain.

Find out more about BBC Studios

Life at BBC Studios

• A flexible 35-hour working week with 26 days annual leave (plus bank holidays) and the option to buy an extra five days.
• Defined pension (up to 10% employer contributions).
• Caring and parenting support, 24/7 remote GP access, life assurance and accident benefit.
• BBC Studios is a world leader in operating sustainably both on and off screen. Find out more about BBC Group's science-based Net Zero targets here.
• Career development in a values-led purpose-driven culture.

Benefits may vary if you are joining on an FTC basis.

Learn more about life at the BBC and our values in our candidate pack.

Candidate pack

You belong

We have a working environment where we value and respect every individual's unique contribution, so all our employees feel that they can belong, thrive and achieve their full potential.

We want to attract the broadest range of talented people to join us. The more diverse our workforce, the better able we are to respond to and reflect our audiences in all their diversity.

We welcome applications from individuals, regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion and/or belief.

Find out more about diversity, inclusion and belonging in our strategy below.

Diversity, inclusion & belonging strategy

Disability confident

We are a disability confident employer. If you need to discuss adjustments or access requirements for the interview process, or to carry out this role, please contact us via email and we'd be happy to discuss: [e-mail]