Business Support Manager

BBC; Greater London; On-site; GBP 45,000 - 50,000; Full time

Job summary

BBC Studios in London is seeking a Business Support Manager to coordinate the Company Secretary team’s activities and support board and committee work. You will partner with directors and colleagues at the heart of BBC Studios, ensuring smooth planning and proactive problem solving.

The role offers exposure to governance, senior leadership, and opportunities to drive process improvements in a dynamic media environment.

Qualifications

• Proven experience in a company secretariat or similar team.
• Experience supporting C-suite executives or senior leaders.
• Experience managing complex diaries and meeting logistics.
• Strong planning and project coordination; understands the Company Secretary function.
• Experience handling confidential information.
• Ability to manage a varied workload.

Responsibilities

• Own the Company Secretary’s diary and forward planning.
• Coordinate the forward meeting calendar with Governance Manager and colleagues.
• Own meeting logistics from planning to completion.
• Ensure meetings run smoothly on the day.
• Act as the principal contact for Commercial Board directors on practical matters.
• Coordinate paper collection and publish packs through Diligent Boards.
• Maintain shared calendars and action trackers; flag overdue items.
• Manage team administration, including P.O.s, invoices and expenses.
• Identify and implement workflow improvements, including AI tools usage.

Skills

Secretariat experience

C-suite support

Diary management

Meeting logistics

Confidential info

Workload management

Job description

JOB DETAILS

JOB BAND: D

CONTRACT TYPE: Permanent

DEPARTMENT - CO - SEC

LOCATION – London, the team are in the TVC office typically 3 days per week (Tuesday to Thursday) with some exceptions. However, we work in flexible and agile ways.

PROPOSED SALARY RANGE: £45,000 - £50,000 on relevant skills, knowledge and experience. Plus London Weighting Allowance of £5,441. The expected salary range for this role reflects internal benchmarking and external market insights.

WE ARE BBC STUDIOS

A globally renowned media company borne of the BBC. We make and distribute the world’s most sought-after TV, audio and digital content.

Our ambition is to be the home of the most powerful, entertaining, and inspiring stories for people all around the world.

PURPOSE OF THE ROLE

The Business Support Manager will own the planning, coordination and practical arrangements that enable the Company Secretary Team, its boards and committees to work effectively. Opportunity to partner with directors and colleagues at the heart of BBC Studios, anticipating needs and keeping business moving as the company evolves.

WHY JOIN THE TEAM

You will be part of a highly respected team that sits at the heart of BBC Studios. You will collaborate with a broad range of knowledgeable and supportive colleagues across the organisation. You will also have the support from our Company Secretary who will prioritise your development, is focused on high quality delivery, and will coach you to be the best that you can be.

Your Key Responsibilities And Impact

• Owning the Company Secretary’s diary and forward planning. Anticipate priorities, resolve clashes, protect preparation and focus time, and allow for travel and meeting set-up.
• Coordinate the forward meeting calendar with the Governance Manager and colleagues, aligning board, committee and leadership meetings with paper deadlines, publication dates and key business commitments. Identify dependencies and future pressure points.
• Own meeting logistics from planning to completion, including offsite venues, seating plans, room layouts, technology, catering, travel, accommodation and dinners. Check arrangements in advance and manage providers and costs carefully.
• Ensure meetings run smoothly on the day: welcome and guide attendees, resolve practical problems and arrange additional refreshments when needed.
• Act as the principal contact for Commercial Board directors on practical matters, particularly non-executives
• Coordinate paper collection and publish approved packs through Diligent Boards within agreed deadlines.
• Maintain shared calendars, meeting information and agreed action trackers. Follow up contributors and action owners, keep status visible and flag overdue responses or emerging problems; governance advice and substantive minutes remain with the relevant governance lead.
• Manage team administration, including purchase orders, invoices, expenses, registered office correspondence and intranet information.
• Make operational decisions within agreed authority and priorities. Challenge impractical requests respectfully, explain constraints and recommend workable alternatives; raise urgent concerns without waiting for a complete solution.
• Identify and implement practical workflow improvements, including responsible use of approved AI tools.

Essential Criteria

YOUR SKILLS AND EXPERIENCE

• Proven experience of working in a company secretariat, or similar team.
• Demonstrated experience providing support to C‑suite executives, senior leaders or similar roles.
• Experience managing complex diaries and meeting & general logistics.
• Strong planning & project coordination, with an understanding of the Company Secretary function.
• Experienced in working with confidential and sensitive information.
• Highly proficient at managing a varied workload.

Disclaimer

This job description is a written statement of the essential characteristics of the job, with its principal accountabilities, incorporating a note of the skills, knowledge and experience required for a satisfactory level of performance. This is not intended to be a complete, detailed account of all aspects of the duties involved.

Please note: If you were to be offered this role, the BBC will conduct Employment screening checks which include Reference checks; Eligibility to work checks; and if applicable to the role, Safeguarding and Adverse media/Social media checks. Any offer made is conditional on these checks being satisfactory.

Before your start date, you may need to disclose any unspent convictions or police charges, in line with our Recruitment policy. This allows us to discuss any support you may need and assess any risks. Failure to disclose may result in the withdrawal of your offer.

Redeployment

The BBC is committed to redeploying employees seeking suitable alternative employment within the BBC and they will be given priority consideration ahead of other applicants. Priority consideration means for those employees seeking redeployment their application will be considered alongside anyone else at risk of redundancy, prior to any individuals being considered who are not at risk.