Business Support Manager

Snc-Lavalin; Birmingham; Hybrid; GBP 42,000 - 62,000; Full time

Benefits offered by this job

Hybrid working

Flexible holidays

Professional development

Job summary

AtkinsRéalis in the United Kingdom seeks a Business Support Manager within Transportation to provide high level support to the Operational and Senior Leadership Teams. The role includes People Manager responsibilities for administrative staff, driving improvements and developing the team.

You will manage inboxes, complex diaries, travel arrangements, and meeting administration, enabling leaders to focus on strategic priorities while maintaining strong stakeholder relationships.

Qualifications

• Experience supporting senior leaders within a complex, fast-paced environment.
• Excellent attention to detail and interpersonal skills.
• Ability to prepare and collate material for meetings and events.
• Strong relationship building across business areas and external partners.
• Proactive, discreet and able to manage confidential information.

Responsibilities

• Inbox management and answering emails on behalf of principal Directors.
• Complex diary management and arranging larger events, travel and visas.
• Meetings administration including agendas, papers and minutes.
• Produce monthly expenses and maintain electronic filing systems.
• Lead a small team of administrative professionals and coach staff.

Skills

Executive support

Diary management

Stakeholder management

Event coordination

Microsoft 365

Discretion & confidentiality

Leadership coaching

Problem solving

Communication skills

Tools

Collaboration tools

Calendar management software

Job description

Job Description Overview

We’re AtkinsRéalis, a world-leading design, engineering, and project management organization. We connect people, data, and technology to transform the world’s infrastructure and energy systems. We are seeking a Business Support Manager to join our Admin Function in Transportation. As a Business Support Manager in our team, you will be providing high level support to members of the Operational Leadership Team (OLT) and Senior Leadership Team (SLT). Your role will also have People Manager responsibilities for a team of administrative services professionals. The successful candidate will be a pro‑active and influential member of the team providing insight and support to the wider group. The role requires an experienced and adaptable professional with experience supporting senior leaders, who can balance executive support responsibilities with leadership, continuous improvement initiatives and team development activities. Your role Supplying an efficient support service to several directors; the duties will include but are not limited to: Inbox management, answering basic emails on behalf of principal Directors. Complex diary management incl. onganizing larger events / meetings / conferences on behalf of your directors, complex travel arrangements, domestic and international, arranging travel visas on occasion. Responsible for meeting administration incl. preparation of agenda, papers & minutes. Provide a high-quality, proactive support service that enables leaders to focus on strategic priorities. Support the team in delivering actions and commitments effectively and within agreed timescales. Liaise with clients and stakeholders from UK (United Kingdom), abroad and in industry, ensure managers are fully briefed and have the necessary papers for meetings. Produce and send monthly expenses, maintain accurate systems for electronic filing. Act as a trusted representative of the business, building effective relationships with internal and external stakeholders. Build an effective relationship with your directors and peers so that you can proactively pre‑empt, plan and collect information and deliver your service to help support their role. People Manager responsibility for a team administrative services professional. Managing the conduct, performance and development of line reports, including conducting career conversations and personal development reviews, mentor/coach more junior administrators. Building a team that can share knowledge and best practice, improving support to the Transportation division. Finding new ways of working and areas for improvement, champion latest technologies and ways of working. Coordinate workload and allocate activities appropriately across the team to ensure effective service delivery.

About you

Experience supporting senior leaders within a complex, fast paced or professional environment. Strong attention to detail with excellent interpersonal/communication skills. Can demonstrate versatility in preparation and collation of a wide range of material for meetings and events. Excellent at building and maintaining relationships, across all key business areas (ie: risk management, business finance, marketing, HR, governance, administration, legal, etc.) as well as externally (government, clients, suppliers, etc.), to ensure efficiency around scheduling and information flow as required. Strong digital capability, including Microsoft 365 applications and collaboration tools, with the ability to quickly adopt new technologies and systems. High level of discretion and confidentiality. A proactive self‑starter and problem solver with the ability to multitask in a fast‑paced environment. Emotional intelligence and stakeholder management expertise. Can demonstrate critical thinking. Curious and interested in continuous learning and development. Ability to work independently while collaborating effectively across teams and functions. Experience leading, coaching or developing individuals and teams. Ability to foster an inclusive, supportive and high‑performing team environment. Commitment to continuous improvement and sharing best practices. Strong organisational awareness and sound judgement.

Rewards & benefits

Explore the rewards and benefits that help you thrive – at every stage of your life and your career. Enjoy competitive salaries, employee rewards and a brilliant range of benefits you can tailor to suit your own health, wellbeing, financial and lifestyle choices. Make the most of a myriad of opportunities for training and professional development to grow your skills and expertise. And combine our hybrid working culture and flexible holiday allowances to balance a great job and fulfilling personal life.

Rewards and benefits – Careers at AtkinsRéalis

About AtkinsRéalis We're AtkinsRéalis, a world-class engineering services and nuclear organization. We connect people, data and technology to transform the world’s infrastructure and energy systems. Together, with our industry partners and clients, and our global team of consultants, designers, engineers and project managers, we can change the world. We're committed to leading our clients across our various end markets to engineer a better future for our planet and its people. Find out more.

Additional information Security clearance

This role may require security clearance and offers of employment will be dependent on obtaining the relevant level of clearance. If this is necessary, it will be discussed with you at interview. The vetting process is delivered by United Kingdom Security Vetting (UKSV) and may require candidates to provide proof of residency in the UK of 5 years or longer. If applying to this role please do not make reference to (in conversation) or include in your application or CV, details of any current or previously held security clearance. We are committed to creating a culture where everyone feels that they belong - a place where we can all be ourselves, thrive and develop to be the best we can be. So, we offer a range of family friendly, inclusive employment policies, flexible working arrangements and employee resource groups to support all employees. As an Equal Opportunities Employer, we value applications from all backgrounds, cultures and ability. As a Disability Confident Leader, we are committed to offering an interview to all applicants who have a disability and meet the essential criteria. If you would like to be considered under this commitment, please let us know at the application stage.

#LI-UK#LI-ATKINS #LI-Transportation Worker Type Employee Job Type Regular At AtkinsRéalis, we seek to hire individuals with diverse characteristics, backgrounds and perspectives. We strongly believe that world-class talent makes no distinctions based on gender, ethnic or national origin, sexual identity and orientation, age, religion or disability, but enriches itself through these differences. Created by the integration of long-standing organizations dating back to 1911, AtkinsRéalis is a world-class engineering services and nuclear company dedicated to engineering a better future for our planet and its people. We create sustainable solutions that connect people, data and technology to transform the world’s infrastructure and energy systems. We deploy global capabilities locally to our clients and deliver unique end‑to‑end services across the whole life cycle of an asset including consulting, advisory & environmental services, intelligent networks & cybersecurity, design & engineering, procurement, project & construction management, operations & maintenance, decommissioning and capital. The breadth and depth of our capabilities are delivered to clients in strategic sectors such as Engineering Services, Nuclear and Capital. News and information are available at Atkinsrealis or follow us on LinkedIn.