Business Support Lead - West Kent Children In Care

Kent County Council; East Malling; Vor Ort; GBP 30.000 - 34.000; Vollzeit

Zusammenfassung

Kent County Council is seeking a Business Support Lead to join the West Kent Children in Care Team on a fixed-term contract for up to 8 months. You will oversee day-to-day business support and supervise a small team, developing their skills and ensuring timely work.

The role requires strong organisation, excellent communication, and the ability to prioritise. You will contribute to admin and financial processes, recruitment support, and continuous service improvements.

Qualifikationen

• Experience leading and developing a team.
• Strong organisational and prioritisation skills.
• Excellent communication and interpersonal abilities.
• Experience with administrative and financial processes.

Aufgaben

• Oversee and coordinate day-to-day business support for the service.
• Supervise Business Support Officers and support their development and training.
• Assist with recruitment and induction activities.
• Monitor performance, data quality and timeliness of work.
• Support meetings and contribute to continuous improvements in ways of working.

Kenntnisse

Leadership

People management

Organisation

Communication

Tools

Microsoft Office

Jobbeschreibung

Role Responsibility

KSD | Up to 8 months, Fixed Term Contract

An exciting opportunity has become available for a Business Support Lead to join the West Kent Children in Care Team on a fixed-term contract for up to 8 months.

We are looking for someone who is organised, approachable and confident in supporting and leading others. This would be a great opportunity for someone looking to develop their leadership skills, gain experience of managing a Business Support team and broaden their knowledge of Childrens Services.

As Business Support Lead, you will be responsible for overseeing and coordinating the day-to-day business support provision to the service, ensuring practitioners and managers receive an effective and responsive service. You will supervise Business Support Officers, support their development and training, monitor the quality and timeliness of work and ensure appropriate cover arrangements are in place.

The role also includes supporting recruitment and induction, monitoring performance and data quality, maintaining effective administrative and financial processes, supporting meetings and continually looking for opportunities to improve the way the team works.

We are looking for someone who:

• Has strong organisational skills and can confidently manage changing priorities and deadlines.
• Has excellent communication and interpersonal skills and can work effectively with colleagues at all levels.
• Can lead, support and motivate a team of Business Support staff.
• Is proactive and confident in identifying issues and finding practical solutions.
• Has experience of effective administrative and financial processes.
• Is comfortable monitoring workloads, timescales and the quality of work.
• Has a good understanding of Microsoft Office, including Outlook, Word and Excel.

You do not necessarily need to have previous experience as a Business Support Lead. If you are ready to take the next step and can demonstrate the skills, experience and enthusiasm needed to lead and support a team effectively, we would really like to hear from you.

This is a good opportunity to gain further management experience within West Kent Childrens Services, while working closely with the wider Business Support and Children in Care teams.

The information provided within your How you meet the requirements of the role section will form part of the selection process and will be used to help determine applicants invited to interview.

You may wish to include examples that demonstrate:

• your experience of supporting others;
• how you organise and prioritise work when managing competing demands;
• your ability to communicate effectively and build positive working relationships;
• occasions where you have identified and resolved problems or improved ways of working; and
• the skills and experience you would bring to the Children in Care Business Support team.

This post is subject to a Basic Disclosure Application to the Disclosure and Barring Service.

This post is considered by KCC to be a customer-facing position. The Council therefore has a statutory duty under Part 7 of the Immigration Act (2016) to ensure that post holders have a command of spoken English/Welsh sufficient for the effective performance of the job requirements. The appropriate standards are set out in the Job Description/Person Specification.