Business Support Executive - Part time/22.5 hours a week

Incisive Media Ltd.; Greater London; Hybrid; GBP 28,000 - 36,000; Full time

Benefits offered by this job

Pension scheme

Life insurance

Private medical insurance

25 days annual leave

Health Cash Plan

Cycle to Work

Job summary

Arc Financial, part of the Arc network, seeks a highly organised administrator to support Marketing in Partnership and Incisive Media. You will input data into Salesforce for invoicing and sales tracking, create client accounts, and assist the event operations teams with conference and awards tasks throughout the year.

You’ll also handle travel bookings, proofread moderator scripts, and help with printed, digital and video collateral, while supporting audits and supplier communications.

Qualifications

• Solid admin experience and data-entry accuracy.
• Strong attention to detail and organisational skills.
• Excellent interpersonal communication and teamwork.
• Proactive, resourceful and able to work independently.

Responsibilities

• Input data into Salesforce for invoicing and sales tracking.
• Create new client accounts on Salesforce.
• Provide ad-hoc event operations support across Arc Financial.
• Support with moderator scripts and print/digital collateral.
• Assist with annual audits and invoice queries with external accounts.
• Coordinate travel and hotel bookings for teams.
• Proofread documents and client contracts for events.
• Prepare delegate feedback summaries of events.

Skills

Admin experience

Attention to detail

Communication skills

Independent worker

Salesforce experience

Tools

Salesforce

Job description

Arc Financial, part of the Arc network, consists of Marketing in Partnership (MiP) and Incisive Media.

MiP is a marketing and events agency specialising in financial services. We help some of the biggest brands in our sector, communicate with clients and showcase their products through live and virtual events, online tools and investment marketing.

As part of the Arc NetworkMiP has the mostcomprehensive range of solutions to make marketing and event ideas a success, underpinned by decades of experience in financial services.

The team of event managers, content specialists, speaker experts and designers work in partnership with clients to generate great results.

Visit our website https://mipagency.com/ for more information about us.

Incisive Media, part of the Arc network, is an entrepreneurial and creative, digital-facing organisation on the cutting edge of media. Working in the sustainability and financial services markets, we provide analyst-grade insight, business intelligence, and content to specialist networks of business professionals around the globe.

We are passionate about our people, products and customers and our values are at the heart of our business; they define us, and they are how we conduct ourselves both as a company and as individuals.

Our values are summed up as; integrity, teamwork, innovation, trust, good judgement, passion for our work, curiosity and an entrepreneurial spirit.

Visit our website www.incisivemedia.com for more information about us.

Location: London, United Kingdom

Industry: Media / Publishing

Work Pattern: Hybrid

Overview of the role

Arc Financial is seeking a highly organised professional individual to handle not only administrative processes for both Marketing in Partnership and Incisive Media but also supporting the event operations teams with tasks relating to the running of their conferences and awards throughout the year. Duties will include inputting accurate data into Salesforce for invoicing and sales tracking purposes and supporting the teams with enquiries from and to our accounting company to streamline the processes. It also includes ad-hoc support to the event operation teams during busy periods including supplier research, writing and proof-reading of moderator scripts for awards evenings and helping with small print, digital and video collateral for conferences.

Key Tasks and Responsibilities

This role will report to the Senior Director, Head of Event Operations at Arc Financial and will have responsibility for some of the administrative tasks for both Marketing in Partnership and Incisive Media.

Key responsibilities are:

• Inputting data into Salesforce for invoicing purposes and sales tracking (mainly for MiP)
• Creating new client accounts on Salesforce
• Ad-hoc event operations support across Arc Financial (incl. writing and proof reading of moderator scripts for award events, support with printed, digital and video collateral for conference, supplier research etc)
• Support with annual audit
• Managing of invoice queries by the team with our external accounts company
• First contact person for external accounts company for any queries
• Ownership of travel system across all teams
• Travel and hotel bookings for various teams across Arc Financial
• Reconciling credit card statements from various team members and ensure all required information is being submitted correctly
• Coding and submitting of invoices where required
• Proof reading documents to include print collateral for events, websites, event emails and web apps
• Support with putting together and reviewing client contracts
• Preparing delegate feedback summaries of events across Arc Financial

What we Value

• Solid admin experience
• Very good attention to detail
• Individuals with a growth mindset
• Can do attitude and being able to act independently
• Friendly personality with excellent interpersonal and communication skills
• Individuals that demonstrate self-learning
• Highly motivated and able to work well as part of a team as well as autonomously
• Effective personal time management and work ethic
• Problem solving: you can demonstrate that you can think your way out of a challenge - using your own initiative
• Confidence, charisma and a conscientious attitude
• Ideally some experience with Salesforce
• Background in finance is not essential but would be desirable

What you can expect from us

As well as working with the most interesting, talented and fun people, we operate a culture where success is recognised. You will be supported throughout your career, tailoring your development through management support,internal & external training courses and on the job training.

Our benefits include:

• Excellent training and development programmes
• Hybrid/remote working
• Pension scheme with 5% employer contributions
• Life assurance scheme
• Voluntary Private Medical Insurance
• 25 days annual leave, increasing to 30 days
• Health Cash Plan for those everyday healthcare costs
• Savings on items from Currys via our SmartTech Scheme
• Cycle to Work scheme
• Discounted Gym rates
• Retail discounts saving you money on essential & everyday purchases
• Employee Recognition Scheme to recognise your colleagues with rewards
• Employee Referral Scheme
• Employee Assistance Programme (EAP) for extra support if things get tough
• IMFoundation - making a difference by supporting our 4 charities

Plus a number of flexible salary sacrifice benefits.

All souls are welcome at Incisive Media

As an equal opportunity employer we hire, develop and retain the best people regardless of their social background, age, sex, ethnicity, religion/belief or disability, and to make use of their talents. We are proud members of Inclusive Employers and the Living Wage Foundation.

At Incisive Media we value everyone as an individual. We recognise that everyone is different and have created a work environment where we treat everyone fairly and in a consistent way and promote a culture of respect and dignity, to create a company that’s the right fit for every person inside of it. To ensure our values are fully embedded in our culture we are proud to support our working groups – All Souls Network, the Incisive Media Foundation, the Working Parents Group and our Sustainability and Social Committees.

We are excited by the incredible potential of AI and the innovative ways it can enhance the way we work. However, in our hiring process, we aim to get to know you. To stand out to our hiring managers, we encourage you to let your personality shine through, rather than relying on an AI-generated application.

You are welcome to use AI as a writing assistant to help structure and articulate your thoughts. Please do not use it to generate fictional skills or experiences. Using AI responsibly can support your application, but your application must ultimately represent you.