Business Support Coordinator

Confidential; Greater London; Remote; GBP 29,000 - 36,000; Full time

Job summary

The Marine Society & Sea Cadets (MSSC) invites applications for a Business Support Coordinator to strengthen cross-unit governance and key business processes. This full-time, fixed-term role supports Unit Trustees and coordinates administration across Sea Cadet Units, enabling effective governance and reporting.

Based in a home-based role, you will manage unit grants and insurance, keep records for openings/closures, and help develop guides for internal and external customers.

Qualifications

• An understanding of the voluntary and community sector.
• Experience of supporting business processes within a charitable organisation.
• Knowledge and understanding of governance issues within the third sector.
• Experience of developing processes, procedures and support guides targeted at internal and external customers.
• Experience of supporting a committee, board or other formal meeting.

Responsibilities

• Unit grants and loans.
• Unit and MSSC Insurance.
• Accurate recording and reporting of the opening and closing of Sea Cadet Units and Sections.
• Support for effective governance arrangements by and within Sea Cadet Units.
• Supporting the Governance of the National Charity with effective minute taking of trustee meetings.

Skills

Voluntary sector experience

Charitable organisation processes

Governance understanding

Process documentation

Board/committee support

Meeting minute taking

Job description

Job Title: Business Support Coordinator

Location: Homebased

Salary: £32,500 gross per annum

Job type: Full time, fixed term contract until 30th September 2027.

Closing Date: 12.00pm, Monday 19th October 2026.

Interviews: Thursday 22nd October 2026.

The Marine Society & Sea Cadets (MSSC) is the leading maritime charity for youth development and lifelong learning. We are a vibrant and growing charity inspiring young people to achieve their potential through challenge and nautical adventure, while also enabling seafarers and maritime professionals to realise their potential through learning and career development.

Thousands of young people take part in Sea Cadets activity every week. We want to reach thousands more. We have a strong vision and are on the cusp of rolling out a new multi-year growth strategy to meet the growing demand for what we provide for young people. We aim to equip them to achieve their potential and thrive in a rapidly changing world. We are immensely proud of the breadth, quality and safety of activities we offer to young people.

We are currently looking for a Business Support Coordinator to join our team.

About the role:

We are seeking a Volunteer & Business Support Coordinator who will play a key role in the coordination of effective business practices within and across Sea Cadet Units and the support for Unit Trustees.

Responsibilities:

Key areas will focus on:

• Unit grants and loans
• Unit and MSSC Insurance
• Accurate recording and reporting of the opening and closing of Sea Cadet Units and Sections
• Support for effective governance arrangements by and within Sea Cadet Units
• Supporting the Governance of the National Charity with effective minute taking of trustee meetings.

Requirements:

• An understanding of the voluntary and community sector
• Experience of supporting business processes within a charitable organisation
• Knowledge and understanding of governance issues within the third sector
• Experience of developing processes, procedures and support guides targeted at internal and external customers
• Experience of supporting a committee, board or other formal meeting

Benefits:

• 25 days annual leave per annum, pro rata for part-time employees, increasing with length of service
• Hybrid working for many roles
• Volunteering Leave
• Life assurance (4x salary)
• Private medical insurance
• Generous pension (employer contribution up to 10%)
• Cycle to work scheme
• Access to the Marine Society Digital Library
• Wellbeing portal and EAP with 121 counselling

Employee development: We are investing in our employees' development and have an annual calendar of learning and development opportunities, designed to support employees to develop into their roles and stretch them to achieve their full potential.

Additional Information: MSSC positively encourages applications from suitably qualified and eligible candidates from all backgrounds. Equity, diversity, and inclusion really matters to us, so we can best serve our beneficiaries from every community. We work to ensure a fair and consistent recruitment process and aim to be a charity where diversity of experience, identity and skills are valued and welcomed. MSSC is an equal opportunities employer.

We recognise our responsibilities to safeguard and protect the young people and vulnerable adults with whom we work. We do all we can to promote their health, safety and wellbeing, and we expect our staff to share this commitment and work in line with safeguarding policy, the MSSC's values and ethos of inclusivity. We adhere to safer recruitment practices and therefore employment is subject to detailed pre-employment checks for successful candidates, including references and criminal disclosure checks and the completion of a disclosure questionnaire.

All successful applicants are required to attend safeguarding training and undergo pre-employment checks including a criminal record check.

Candidates with the relevant experience or job titles of Business Support Coordinator, Volunteer and Business Support Coordinator, Business Support Officer, Business Support Administrator, Charity Business Support Coordinator, Charity Support Officer, Volunteer Support Coordinator, Volunteer Services Coordinator, Volunteer Management Coordinator, Governance Coordinator, Governance Officer, Governance Administrator, Charity Governance Officer, Governance Support Officer, Board Support Officer, Trustee Support Officer, may also be considered for this role.