Business Support Consultant

Royal London; Macclesfield; Hybrid; GBP 25,000 - 35,000; Full time

Job summary

A leading UK mutual life and pensions company is seeking a Business Support Consultant to assist advisers and support sales initiatives. The role involves relationship management, promoting sales campaigns, and working collaboratively in a hybrid environment. Candidates should be proactive, possess industry knowledge, and be willing to pursue financial service qualifications.

Benefits

28 days annual leave plus bank holidays

Up to 14% employer matching pension scheme

Private medical insurance

Qualifications

• Understanding of Royal London Pension & Protection proposition.
• Experience with telephone-based work.
• Ability to effectively manage workload.

Responsibilities

• Assist in ensuring a compliant sales process for advisers.
• Develop and maintain business relationships.
• Promote sales campaigns.

Skills

Teamwork

Self-management

Sales support

Industry knowledge

Education

Financial service qualifications (willingness to undertake)

Experience within the Financial Services industry

Job description

Job Title: Business Support Consultant (Holistic)

Contract Type: Permanent

Location: Edinburgh or Alderley Edge

Working style: Hybrid 50% home/office based

We currently have a fantastic opportunity within our award-winning AMU for an individual who is keen to focus on their personal development and be a part of our success. As a Business Support Consultant, you will assist Adviser and Sales Consultants in all aspects of the Royal London Pension & Protection proposition with the aim of increasing new business levels and reducing existing business costs.

About the role

1. Assist in ensuring a smooth and efficient compliant sales process for the adviser.
2. Develop and maintain intermediary and business relationships.
3. Assist in the promotion of sales campaigns.
4. Undertake consultative conversations regarding the adviser’s business and processes.
5. Proactively demonstrate third party research tools, promote our online proposition, and assist in developing the back-office software links to advisers via MS Teams.

About you

1. Willingness to undertake financial service qualifications.
2. In-depth understanding of Royal London Pension & Protection proposition and good industry knowledge.
3. Experience within the Financial Services industry and understanding of legislation and regulations that govern the industry.
4. Experience of telephone-based work or supporting sales activities previously.
5. Ability to plan & self-manage workload effectively.
6. Ability to work within a team, contributing to decisions and being a strong team player.

About Royal London

We’re the UK’s largest mutual life, pensions, and investment company, offering protection, long-term savings, and asset management products and services.

Our goal is to work somewhere inclusive, responsible, enjoyable, and fulfilling. This is underpinned by our Spirit of Royal London values: Empowered, Trustworthy, Collaborate, Achieve.

We’re proud to reward employees with great workplace benefits such as 28 days of annual leave in addition to bank holidays, up to 14% employer matching pension scheme, and private medical insurance. All our benefits can be seen here.

Inclusion, diversity, and belonging

We celebrate and value different backgrounds and cultures across Royal London. Our diverse perspectives give us a range of skills which are recognized and respected – regardless of background.